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About the Role

The Director, Talent Development is responsible for defining and implementing Indigo’s talent development philosophy, roadmap, and execution strategy. This role ensures the effectiveness, scalability, and integration of all talent development processes and practices across Home Office, Retail, and Distribution Centre teams. The Director will be a key driver of Indigo’s evolution into a high-performance, growth-oriented organization.

Responsibilities

Participates as a senior HR leader in shaping Indigo’s people and capability strategy.
Partners with senior leaders to identify capability gaps, critical roles, and future talent needs.
Defines and continuously evolves Indigo’s talent development philosophy.
Develops and delivers a multi-year talent development roadmap.
Builds and leads a high-performing Talent Development team.
Advances Indigo’s learning ecosystem (Indigo U, LMS/LXP platforms).
Designs, amends and embeds key HR Talent Development processes: Learning & Development, Performance, Potential, Succession and Career Planning.
Establishes clear success measures and uses talent and learning analytics to assess effectiveness.
Leads adoption of talent practices, including change management and leader enablement.
Acts as a trusted advisor to senior leaders on leadership effectiveness, succession, and organizational capability.
Maintains strong external awareness of emerging trends in talent, learning, and leadership.
Partners with HR and business leaders to identify future-critical skills and roles.
Aligns learning and talent priorities to business strategy and future capability needs.
Contributes to annual planning, budgeting, and prioritization across the talent development portfolio.
Leads the design of customized learning experiences and curricula grounded in adult learning principles.
Leads change and adoption efforts when talent practices are introduced or updated.
Shapes and lead execution of initiatives linked to the engagement strategy.

Requirements

10-15 years of progressive experience in learning, talent development, or talent management at a Tier 1 organization.
University degree in Human Resources, Education, Organizational Development, or related field.
Deep understanding of leading enterprise-wide adult learning and instructional design, with experience building customized learning curricula for frontline, corporate, and leadership audiences.
Deep experience with performance & potential management, succession planning, leadership development.
Data-driven mindset with ability to turn insights into action and drive measurable outcomes.
Demonstrates creative thinking and resilience.
Full alignment with Indigo values as reflected in the Guiding Principles statements.
A passion for Indigo’s mission.

Skills

Talent Development
Talent Management
Learning
Performance Management
Potential Management
Succession Planning
Leadership Development
Adult Learning Principles
Instructional Design
Change Management
Data Analytics
AI Tools

Work Type

Full-Time
Permanent

Experience Level

10-15 years

Education Level

University degree in Human Resources, Education, Organizational Development, or related field

Salary/Compensations

CAD 125000 - CAD 170000 - yearly

About the Company

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.
We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us.
Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
Our Mission is to inspire reading and enrich the lives of booklovers.
We believe in the power of people and their stories.
We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive.
Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Equal Opportunity

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.
We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.
We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities.
If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].