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About the Role

As a Shuttle Driver, you will provide friendly, timely, and secure transportation for guests traveling to and from the airport. You’ll operate clean, well-maintained vehicles and serve as a key part of creating a positive customer experience.

Responsibilities

• Safely operate a shuttle bus while adhering to traffic laws and DOT regulations
• Transport passengers to and from designated locations on established routes and schedules
• Maintain accurate trip counts and required documentation
• Complete pre-trip and post-trip vehicle inspections and report any issues
• Keep the shuttle interior and exterior clean and orderly
• Deliver excellent customer service and address passenger questions courteously
• Assist passengers with luggage and belongings
• Communicate effectively with dispatchers, guest ambassadors, and team members
• Follow all company policies, safety procedures, and customer service standards
• Maintain a clean driving record
• Participate in required DOT and company training
• Report accidents or incidents immediately
• Maintain a professional appearance at all times
• Perform other duties as assigned

Requirements

• Must be 21 years of age
• Must be able to obtain a DOT Medical Examiner's Certificate
• Proven ability to maintain a safe driving record and adhere to safety regulations
• Ability to pass a background check and drug screening

Skills

• Excellent driving skills
• Strong understanding of defensive driving techniques
• Thorough knowledge of traffic laws and regulations
• Ability to navigate efficiently in various traffic conditions
• Strong communication and interpersonal skills
• Ability to maintain a professional demeanor
• Ability to work independently
• Ability to manage time effectively
• Ability to handle stressful situations calmly and professionally
• Ability to perform basic vehicle maintenance checks
• Ability to maintain accurate records and logs
• Ability to lift and move up to 75 pounds
• Ability to climb, balance, stoop, kneel, crouch or crawl as needed
• Ability to assist passengers with luggage or other belongings
• Ability to maintain a clean and organized vehicle
• Ability to understand and follow written and verbal instructions
• Ability to communicate effectively in English (both written and spoken)

Location

• Austin Fast Park - Del Valle, TX 78617

Work Type

• Full Time
• Overnight

Experience Level

• Experience working with diverse populations and providing excellent customer service
• Experience performing pre-trip and post-trip vehicle inspections is a plus

Education Level

• High School Diploma or GED equivalent or an equivalent combination of education and experience
• Valid driver's license with a current address and acceptable driving record

Salary/Compensations

• $10.50 Hourly

Benefits

• Competitive hourly wage
• Excellent tips (cash and non-cash)
• Well-maintained company vehicles
• Medical Insurance (PPO or HDHP)
• Dental & Vision Insurance
• HSA (Health Savings Account)
• Basic & Supplemental Life / AD&D
• Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) with generous company match
• Paid Time Off (Sick, Vacation, Holidays)

About the Company

• Fast Park & Relax is committed to delivering safe, reliable, and courteous transportation for travelers needing efficient shuttle service between our parking facility and the airport terminal.
• We are seeking dependable professional drivers who take pride in safety, service, and a smooth passenger experience.