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About the Role
Ambience is seeking a Head of National Strategic Accounts to lead the company's entry and success in securing the largest and most complex health system accounts. This role requires a hands-on player-coach who will personally drive key deals, leverage relationships and creativity, and enhance the revenue team's capability in managing major accounts.
Responsibilities
- Personally own and manage one self-sourced strategic account end-to-end as the DRI.
- Stay hands-on with reps on four to five complex active deals, providing coaching from within the deal.
- Serve as the company expert on structuring, navigating, and winning mega deals with large health systems.
- Architect account strategies, stakeholder maps, and deal structures for the team.
- Leverage existing network of health system C-suite executives to accelerate access at target accounts.
- Build the operating cadence and deal review process for real-time strategic deal triage.
- Collaborate cross-functionally with Value Attainment, Clinical Solutions, Sales Engineering, and Customer Success on strategic accounts.
- Actively manage and coach the strategic accounts team, including building team structure, hiring plans, and operating models.
Requirements
- 12+ years in enterprise healthcare sales or strategic account leadership.
- Significant experience with deals involving the largest health systems in the country.
- Demonstrated track record of involvement in closing $5M+ deals with multi-stakeholder, multi-year sales cycles.
- Deep C-suite relationships across health system leadership (CEO, CMO, CIO, CFO) that can be activated immediately.
- Experience navigating complex health system procurement, including IT governance, clinical governance, legal review, and board-level approvals.
- Strong understanding of health system operations, clinical workflows, and the healthcare technology landscape.
- Experience building, mentoring, or significantly elevating a strategic accounts or enterprise sales team.
Skills
- Strategic deal expertise
- C-suite credibility
- Complex account navigation
- Relationship building
- Coaching
- Deal structuring
- Stakeholder mapping
- Procurement navigation
- Health system operations understanding
- Clinical workflow understanding
- Healthcare technology landscape understanding
Location
- Remote
- San Francisco HQ
Work Type
- Full-time
- Remote
Experience Level
- 12+ years in enterprise healthcare sales or strategic account leadership
Salary/Compensations
- $250,000 – $300,000 per year, exclusive of variable pay and equity.
Benefits
- Comprehensive medical, dental, and vision coverage for you and your dependents
- 401(k) with a company match of up to 3% of base salary
- Remote-friendly culture
- Full equipment provisioning
- Parental leave
- Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
- Flexible time off with no annual cap
- Company-wide holidays
- Annual holiday shutdown from December 24–January 1
About the Company
- Ambience is building an AI intelligence platform to restore humanity to healthcare and drive meaningful ROI for health systems.
- Their technology helps providers focus on delivering great care by removing administrative burdens.
- Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency, and inpatient settings.
- The company operates with extreme ownership, valuing candor, positivity, and deep thought.
- Ambience has been recognized by KLAS Research, Fast Company, Inc., and LinkedIn.
- The company is backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins.
Equal Opportunity
- Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace.
- They do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
- They encourage applicants from all backgrounds to apply.
- Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process and offers accommodations upon request.