About the Role
Join Fairmont Royal York, a historic Toronto landmark undergoing a significant transformation, and contribute to creating its next chapter. This role is integral to maintaining the hotel's reputation for timeless elegance and modern sophistication.
Responsibilities
- Prepare and follow up on invoices for clients including group bills, tours and FITs, air/rail crew, and LCAH/Ovations/Res Plus.
- Ensure billings are accurate and prepared on a timely basis.
- Attend pre-convention meetings and meet with clients on site for invoice review.
- Maintain AR and AR-related files in the Accounting office.
- Assist Credit Manager in follow up and collection of outstanding accounts.
- Respond to inquiries of guests and staff within 8 hours and comply with reasonable special requests.
- Ensure accurate application of payments to accounts.
- Ensure correct billing of inter-company transactions.
- Open posting masters and follow up with Catering for method of payment.
- Understand and adhere to all policies and procedures contained in the Finance and Accounting Policy and Procedures Manual, Section 3.
- Work a flexible schedule to accomplish all major responsibilities and tasks.
- Work individually and as part of a team in a safe, prudent, and organized manner.
- Perform any other reasonable duty as required by the Credit Manager.
- Assist the finance leadership team with ad hoc projects and requests.
- Consistently offer professional, engaging, and friendly service.
- Ensure a clean and safe working environment and actively participate in health and safety initiatives.
- Adhere to all hotel environmental policies and initiatives.
- Carry out any other tasks as assigned.
Requirements
- Ability to prioritize work in an environment with multiple interests.
- Ability to handle complex and confidential information with discretion.
- Must be legally eligible to work in Canada.
- Must be able to work individually and as part of a team in a safe, prudent and organized manner.
Skills
- Experience with PMS Opera Cloud
- Strong Customer Service experience
- Advanced Microsoft Excel spreadsheet knowledge
Location
- Toronto
Work Type
- Full-Time
Education Level
- College degree in Business/Accounting or combination of experience and education
- Diploma in Hospitality an asset
Salary/Compensations
- $60,960 - $68,580
Benefits
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
- Join us in creating our next chapter with your story.
- Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
- Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
- Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
- As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.
