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About the Role
As a Sales Development Representative, you will play a critical role in driving market expansion in the Americas/Europe. You will lay the foundation for our sales motion by engaging with prospects across the financial services sector, helping them understand the value of our AI agent through creative, well-researched, and highly personalized outreach.
Responsibilities
- Partner with Enterprise AEs to prioritize high-conviction accounts across banking, fintech, lending, and insurance.
- Generate pipeline through cold calling, personalized email, and LinkedIn outreach that lands with C-level buyers.
- Operate and tune tools for research, enrichment, sequencing, and signal monitoring.
- Act as the first human touch from Gradient Labs, representing us as a trusted advisor from the opening message.
- Build expertise in our product, the financial services market, and the future of AI in customer operations.
- Feed field signal back to Marketing, Sales Ops, and Product to compound targeting, messaging, and conversion.
- Develop skills from BDR to top-performing AE, including discovery, objection handling, and stakeholder mapping.
Requirements
- Hungry to develop into a world-class seller and communicate sharply, on a call and in writing.
- A self-starter who would rather build the playbook than wait for one.
- Genuine curiosity; asks insightful questions, listens well, and stays close to the AI category and the financial services market.
- Uses modern engagement tools across phone, email, and LinkedIn, and is not afraid of the phone.
- Has used tools like Clay, Apollo, or Outreach to enrich, sequence, or research at scale.
- Seeks feedback and treats every week as a chance to get sharper.
- Raises the bar on quota, progression, and the people around you.
Skills
- Cold calling
- Personalized email outreach
- LinkedIn outreach
- AI-powered workflows
- Research
- Enrichment
- Sequencing
- Signal monitoring
- Communication (written and verbal)
- Salesforce (implied)
- Modern engagement tools
Location
- Americas
- Europe
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
About the Company
- Gradient Labs is building an AI agent to redefine customer experience and operational efficiency in the financial services sector.
- Founded in 2023, the company has a growing team with customers in the financial services industry.
- Their AI agent is the only AI operations agent built specifically for financial services, handling complex customer queries safely and effectively.
- The AI agent serves as a unified agent across customer operations, providing businesses with comprehensive visibility and control.
- The team consists of builders from leading companies like Monzo, Pleo, and Google.
- The company is focused on tackling hard problems in AI and shaping the future of customer operations and experience.