Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives. Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.

Responsibilities

Successfully completes CRM Field Technical Training – including online and field-based training
Performs checks/interrogations of all CRM medical device systems post sign-off
Supports implants of all CRM products post sign-off
Provides on-call support as needed on evenings and weekends post sign-off
Provide troubleshooting support as requested
Assures completion of patient registration and any other required hospital documentation
Helps manage consignment inventory and trunk inventory once obtained
Provides additional inventory support to meet customer needs
Maintains software on programmers throughout the district as directed
Assists with managing daily coverage logistics as needed
Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
Assists with obtaining customer POs throughout the quarter
Has a basic understanding of the competitive landscape
Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
Stays up to date on new products, solutions, and patient management offerings
Completes all assigned training in a timely manner

Requirements

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.
CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.
Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.
Must have a valid driver's license and active vehicle insurance policy.
Driving record will be reviewed and will be considered as part of your application.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

Skills

Technical Support
Operational Support
Educational Support
Sales Support
Ongoing Technical Development
Thorough working knowledge of medical terminology and the medical device industry
Excellent customer service skills
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)
Ability to meet vendor credentialing requirements
IBHRE certification (below Prin level – required for Prin level)

Location

assigned territory

Work Type

Field Technical Training
on-call support
Weekends
Holidays
Weeknight coverage
travel

Experience Level

minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing (with High School Diploma)
minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing (with Associate degree)
Experience teaching and educating medical personnel, peers and technical support personnel
Principal-level roles and above (for U.S. work authorization sponsorship)

Education Level

High School Diploma
Associate degree
Bachelor’s Degree
B.A./B.S. Degree in nursing, life sciences, biomedical engineering
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Salary/Compensations

$63000 - $79000

Benefits

Sales Incentive Plan (SIP)
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan

About the Company

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.
We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives.
Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.
Our industry leadership comes from the passion and ingenuity of our people.
Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team.
With one Medtronic Mindset defining how we work.
Speed and decisiveness run through our DNA.
Diverse perspectives inspire our bold answers to any challenge that comes our way.
And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer.
By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
Experiences that put people first.
Respect for people is the hallmark of our humanity.
It fuels our team to positively impact even a single life.
And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies.
No matter your role, you contribute to technologies that transform lives.
What we build empowers patients to live life on their terms.
Better outcomes for our world.
Here, it’s about more than the bottom line.
Our Mission to improve human welfare drives us.
We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care.
Fresh viewpoints.
Cutting-edge AI, data, and automation.
You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

Equal Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.