Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Portfolio Manager leads a high-performing team of Program and Project Managers to ensure the successful delivery of complex, high-impact client programs. This role provides portfolio-level oversight, ensuring consistent governance, operational excellence, stakeholder alignment, and financial accountability. Beyond portfolio leadership, this role serves as a force multiplier, elevating the capabilities of Strategic Program Managers through mentorship, coaching, and the cultivation of a collaborative delivery culture.

Responsibilities

Own end-to-end portfolio oversight to ensure project execution aligns with organizational priorities and business outcomes.
Collaborate with clients to prioritize projects based on business value, resource constraints, and risk.
Establish and maintain project governance processes and standards.
Manage resource allocation across the portfolio.
Build partnerships with client stakeholders, partners, project managers, and engineers to monitor portfolio health.
Facilitate recurring portfolio status meetings and cross-functional working sessions.
Maintain clear communication on team workload, performance metrics, and project progress.
Influence outcomes and resolve friction across diverse stakeholder groups.
Oversee program managers in developing project plans with attention to scope, schedules, and deadlines.
Apply structured problem-solving to remove delivery obstacles.
Identify and mitigate portfolio-level risks, issues, and critical dependencies.
Manage portfolio-level financial performance, including revenue forecasting, gross profit, utilization, and margin improvement.
Establish operating rhythms through portfolio, risk, and financial reviews.
Ensure high-quality client experience through proactive communication and consultative engagement.
Create and deliver reporting and dashboards for leadership and stakeholders.
Drive continuous process improvement to maximize team efficiency and project management practices.

Requirements

Bachelor’s degree in business management, engineering, or a related field.
10+ years in program/project management.
5+ years leading large, complex, cross-functional IT or infrastructure programs in a Professional Services or Managed Services environment.
Strong experience in budgeting, forecasting, and financial reporting for multimillion-dollar programs.
Excellent written and verbal communication skills.
Knowledge of IT infrastructure, governance, risk management, and program planning tools.

Skills

Strategic thinking
Leadership
Financial management
Portfolio governance
Stakeholder engagement
Conflict resolution
Emotional intelligence
MS Project
Smartsheet
Power BI

Work Type

Full-time

Experience Level

10+ years in program/project management
5+ years leading large, complex, cross-functional IT or infrastructure programs

Education Level

Bachelor’s degree in business management, engineering or related field
Advanced degree or MBA preferred
PMP or PgMP, Agile, SAFe, or ITIL certifications a plus

Benefits

Combined Health Insurance
Employee Assistance Program
Wellness program
Competitive pay
Profit Sharing
Life and Disability Insurance
Tuition Reimbursement
PTO & Holidays
Parental Leave
Sick Leave
Bereavement

About the Company

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution.
WWT has $20 billion in annual revenue.
The company operates an Advanced Technology Center for conceptualizing, testing, and validating innovative technology solutions.
WWT employs over 10,000 people across more than 55 locations globally.
Recognized 13 years in a row by Fortune and Great Place to Work.

Equal Opportunity

WWT strives to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication.
The company cultivates a culture of belonging that encourages innovation, collaboration, and respect for all team members.