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About the Role

As a Senior Facility Manager (m/w/d), you will assume strategic and operational responsibility for integrated workplace and facility management across multiple office locations in Germany. You will report directly to the Regional Lead and serve as the central point of contact for all facility-related matters. In this key role, you will manage a cross-site team of 10 employees, drive operational excellence, and shape a first-class working environment, focusing on ensuring the highest standards in safety, efficiency, and employee satisfaction.

Responsibilities

Provide professional and disciplinary leadership for 10 employees in the workplace and facility sector across multiple locations.
Manage strategic personnel planning, including resource allocation, vacation planning, and succession management.
Foster team development through coaching, performance management, and targeted training.
Build and maintain a high-performing, customer-oriented team culture.
Oversee the management of all facility services: maintenance, upkeep, cleaning, janitorial services, and consumables management.
Conduct regular site inspections, quality audits, and compliance checks.
Coordinate and supervise maintenance work, repairs, and workplace projects.
Ensure service quality through defined KPIs and continuous optimization processes.
Manage office transformation projects, space optimization, and workplace strategies.
Build and maintain strategic relationships with internal stakeholders, landlords, and service providers.
Perform professional contract management and vendor controlling through regular performance reviews.
Collaborate closely with IT, Security, HR, and Corporate Real Estate.
Organize and execute company events and executive services.
Shape an outstanding workplace experience across all locations.
Manage reception services, guest support, meeting services, and catering.
Oversee budget for workplace amenities and cost control.
Develop target-group-specific communication concepts for office communities.
Create meaningful management reports, KPI dashboards, and business reviews.
Provide transparent information on workplace initiatives, projects, and operational changes.
Ensure compliance with all legal regulations (occupational safety, work safety, environmental protection).
Conduct risk assessments and implement necessary measures.

Requirements

Completed degree in Facility Management, Business Administration, Hospitality Management, or comparable qualification.
Minimum of 5 years of leadership experience in Facility Management, Workplace Services, or Corporate Real Estate.
Demonstrable success in managing cross-site teams and multi-site operations.
In-depth knowledge of integrated facility management, vendor management, and HSE compliance.
Proficient in MS Office and Google Workspace.

Skills

Facility Management
Workplace Services
Corporate Real Estate
Leadership
Team Management
Strategic Planning
Resource Management
Coaching
Performance Management
Customer Orientation
Service Management
Quality Management
Compliance Management
Project Management
Vendor Management
Contract Management
Budget Management
Communication
Reporting
Risk Assessment

Location

Berlin, DEU
Munich, DEU

Work Type

On-site

Experience Level

Senior
5+ years leadership experience

Education Level

Bachelor's degree in Facility Management, Business Administration, Hospitality Management, or equivalent

About the Company

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential, and retail properties.
A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people, and communities SEE A BRIGHTER WAYSM.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.