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About the Role

The Director, Board Operations leads Board operations and governance services for the Board of Trustees and its Committees. This role is responsible for the delivery and continuous improvement of the governance operating model, overseeing planning, execution, and administration to enable effective oversight and decision-making. The Director also drives governance modernization through the adoption of governance technologies and AI-enabled solutions.

Responsibilities

Lead day-to-day operations of the Board Secretariat.
Manage planning and execution of Board and Committee meetings, including agendas, calendars, and materials.
Partner with senior leadership to coordinate the development and review of Board materials.
Serve as recording secretary to ensure accuracy of minutes, decisions, and records.
Maintain Board records and governance documentation in compliance with standards.
Provide governance advice to the CEO, Board Chairs, and executive leadership.
Facilitate communication and information flow among the Board, CEO, and management.
Build strong working relationships across the organization.
Execute Board and Committee effectiveness initiatives and evaluations.
Develop and maintain governance frameworks, policies, and operating guidelines.
Develop governance reporting, metrics, and analytics.
Participate in corporate governance initiatives and enterprise projects.
Lead governance-related projects, including implementation of new tools and technologies.
Champion the adoption of governance technologies, including Board portals and AI-enabled solutions.
Manage the Board Secretariat budget and cost center.
Oversee Board member administration, including compensation, onboarding, and education programs.

Requirements

15+ years of relevant experience in Board or corporate governance.
Senior leadership experience.
Strong knowledge of governance practices and Board operations in complex organizations.
Experience supporting Boards, Committees, and senior executives.
Experience leading governance transformation and modernization initiatives.
Demonstrated ability to lead multiple priorities and manage complex processes.
Strong strategic thinking, judgment, and problem-solving skills.
Exceptional communication, stakeholder management, and organizational skills.
Ability to manage confidential matters.

Skills

Governance practices
Board operations
Strategic thinking
Stakeholder management
Project management
Microsoft Office Suite
Governance technologies
Document management systems
AI-enabled solutions

Location

Toronto
London

Experience Level

15+ years

Education Level

Undergraduate degree in Business Administration, Governance, Public Administration, Law, or related field
Governance Professionals of Canada (GPC) designation or equivalent

Benefits

Defined benefit pension plan
100% company-paid extended health and dental benefits
Mental health support benefits of $2,500 per year
Parental leave top-up
Health spending account
Optional post-retirement health and dental benefits subsidized at 50%
Yoga classes and meditation workshops
Nutritional consultations and wellness seminars
Learning and development initiatives including workshops and LinkedIn Learning

About the Company

Founded in 1960 by the Ontario Hospital Association.
One of Canada’s strongest and most stable defined benefit pension plans.
Serves more than 504,000 members and 870 employers.
Manages a global, diversified multi-asset portfolio with $132 billion in assets.
One of Canada’s Maple 8 pension plans.

Equal Opportunity

Committed to building an equitable, diverse and inclusive workplace.
Integrates fair and inclusive practices into programs and processes to create equal opportunity.
Provides reasonable accommodation during the recruitment process upon request.