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About the Role
To maximize ticket sales and revenue by providing effective ticketing information and advice, and proactively managing inventory, ticket agents and allocations.
Responsibilities
- Liaise with promoters, venues, ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena tours (and potentially stadiums, festivals, and other events)
- Prepare events for on-sale by confirming and configuring event details including: manifests, seating plans, price structures marketing partner, artist / fan club, record label and other presales internal, VIP, ticket agent and other holds and allocations booking fees, ticket stock and text
- Administer events in HALO (our in-house event operating system), maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agents
- Produce event sales forecasts, updates, charts, analyses, management information and other reports including final reconciliations
- Work on-site at outdoor events (potentially including festivals) as required; including weekends and evenings and overseeing and/or staffing Box Office operations
- Process internal ticket orders including artist management and label requests; raising invoice requisitions as appropriate
- Any other reasonable duties as directed by management
Requirements
- Knowledge and experience of live event ticketing gained in a promoter, ticket agent or venue environment
- Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
- Excellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to executive board-level
- Proactive and demonstrates initiative, drive and commitment to achieve objectives
- Uses interpersonal skills to establish excellent rapport and working relationships
- Self-motivated and takes ownership for personal and technical skills development
- Well organised, deadline focused and adept at prioritising workloads
- Combines analytical thought with creativity to excel at problem-solving
- Maintains good commercial awareness, proven ability to maximise sales and understands business drivers
- Process driven with meticulous attention to detail
Skills
- Live event ticketing
- Excel (intermediate or above)
- Communication (verbal and written)
- Interpersonal skills
- Analytical thought
- Creativity
- Problem-solving
- Commercial awareness
- Sales maximization
- Business drivers understanding
- Process driven
- Attention to detail
Location
- Farringdon, London
Work Type
- Permanent
- Full-time
Benefits
- Tickets to shows and festivals
- Unlimited annual leave
- Arcade games in the basement games room
- Onsite gym equipment
- Fitness and meditation classes
- Fully stocked complimentary coffee bar with barista
- Heavily subsidised lunch options
- Regular staff events in atrium stage space
- Generous vacation
- Healthcare
- Retirement benefits
- Student loan repayment
- Tuition reimbursement
- Six months of paid caregiver leave for new parents including fostering
- Roadie Babies helping new parents care for their babies on work trips
- Exclusive employee ticketing program
About the Company
- Live Nation Music UK is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.
- Live Nation Entertainment seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.
- Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
- Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.
- Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.
- These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
- Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
- Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
- We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
Equal Opportunity
- We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
- You will be working in an inclusive environment and be encouraged to bring your whole self to work.
- We will do all that we can to help you successfully balance your work and homelife.
- As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
- It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
- Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process.
- Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.