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About the Role

We are seeking a Compliance Assurance Analyst to join our second line of defence (2LoD). This role is crucial for providing oversight and challenge across Monzo, ensuring effective management of conduct and compliance risks while maintaining a superior customer experience. As part of the Risk and Compliance Collective, you will significantly contribute to Monzo's safe, responsible, and regulatory-aligned growth.

Responsibilities

Deliver assurance reviews across key regulations, processes, and controls to help teams manage compliance and conduct risks.
Provide clear, actionable feedback to enhance Monzo's control environment and support fair customer outcomes.
Support the Compliance Assurance Plan through effective oversight and challenge of first-line activities.
Produce high-quality reports, management information, and recommendations for business stakeholders.
Track and validate remediation actions from assurance reviews for effective resolution.
Assist with compliance risk assessments, assurance planning, and the ongoing development of assurance methodologies.
Foster a positive culture around regulation, compliance, and continuous improvement via training, collaboration, and innovation.

Requirements

Experience in compliance, assurance, or audit within a regulated financial services environment.
Solid understanding of FCA regulations and guidance, including Consumer Duty, Vulnerable Customers, and conduct requirements.
Ability to analyze complex information and translate findings into clear, practical recommendations.
Understanding of risk and compliance functions and their role in supporting customer and business outcomes.
Organized, proactive, and capable of managing competing priorities in a fast-paced setting.
Skilled in building strong relationships with diverse stakeholders and communicating effectively at all levels.
Enthusiasm for shaping the future of banking and viewing compliance as a growth enabler.

Skills

Compliance
Assurance
Audit
FCA Regulations
Consumer Duty
Vulnerable Customers
Conduct Requirements
Risk Management
Stakeholder Management
Communication

Location

Cardiff
London
Remote (UK)

Work Type

Full-time
Flexible working hours
Distributed working (UK)

Experience Level

Mid-level

Salary/Compensations

£44,600 - £56,450

Benefits

Incentive Awards tied to performance
£1,000 learning budget annually
MacBooks provided
Home office setup support for remote workers

About the Company

We are on a mission to make money work for everyone, moving away from traditional banking complexities.
Our product offering has expanded significantly over 10 years, including personal and business accounts, joint accounts, accounts for 16-17 year olds, a kids account, credit cards, savings, investments, and pensions.
We are known for our hot coral cards, get-paid-early feature, financial education on social media, and award-winning customer service.
Our focus is on solving problems and changing lives through our products.

Equal Opportunity

All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
We are committed to creating a diverse and welcoming team and encourage applications even if not all requirements are met.