Site Reliability Engineer (w/m/d) at IONOS DE | Berlin, DE | Rezi

Site Reliability Engineer (w/m/d) at IONOS DE

Site Reliability Engineer (w/m/d)

IONOS DE · Berlin, DE

1 months ago

Site Reliability Engineer (w/m/d)

IONOS DE · Berlin, DE

a month ago
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About the Role

As a Site Reliability Engineer, you will be responsible for the stability, security, and performance of our complex, distributed systems. You will work closely with development teams to design, implement, and operate scalable and reliable infrastructures, as well as automate and optimize processes.

Responsibilities

  • Technical Level 2 support with direct customer contact.
  • Maintenance of monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, Loki) for proactive problem detection in shift operations and contribution to solving complex issues in distributed systems.
  • Troubleshooting networks (LAN/WAN/VPN, DNS, DHCP) and storage systems (File/Object/Block); provision and operation of highly available services on Linux and Kubernetes (Helm charts).
  • Setup and maintenance of Infrastructure-as-Code, automation, and playbooks with Ansible, Terraform, GitLab CI/CD, Argo CD, and scripting languages like Bash, Python, and Go.
  • Collaboration with development teams to improve processes and deployments, and to ensure smooth integration of new services and applications into our cloud and Kubernetes environment.
  • Ensuring stable and secure platform operation, including end-to-end incident management from initial analysis through resolution to post-processing within the scope of problem management.

Requirements

  • Willingness to work in a 24x7 shift model (night, weekend, and holiday shifts) with a strong problem-solving and troubleshooting mindset.
  • Several years of experience as a Site Reliability Engineer or in a related role (Linux System Administrator, Platform Engineer, DevOps/Infrastructure Engineer, Full-Stack Developer).
  • In-depth knowledge of automation tools (e.g., Ansible, SaltStack), monitoring and observability tools (Prometheus, Grafana, Loki), and logging and alerting solutions (ELK Stack).
  • Experience with virtualized environments (QEMU/KVM, OpenStack, Proxmox), cloud storage technologies (File, Object, Block), and secure handling of Docker & Kubernetes.
  • Very good knowledge in at least one programming or scripting language (Go, Python, Bash) for automation and monitoring tasks.
  • Experience in code management (merge conflicts, feature branches, merge requests, CI/CD) is an advantage.
  • Experience with RDMA, InfiniBand, and RoCE protocols.
  • Deep knowledge in Linux MD RAID (mdadm, sedadm) and LVM.
  • Expertise in Linux performance tuning and network stack debugging (ethtool, perf, tcpdump, ibstat, ibtop).
  • Practical experience with S3, Ceph, and software-defined networks.
  • Experience with established software development practices (code reviews, build processes, packaging, testing).
  • Fluent in German and English (at least B2 according to CEFR standard).

Skills

  • Prometheus
  • Grafana
  • Loki
  • LAN/WAN/VPN
  • DNS
  • DHCP
  • File Storage
  • Object Storage
  • Block Storage
  • Linux
  • Kubernetes
  • Helm Charts
  • Infrastructure-as-Code
  • Ansible
  • Terraform
  • GitLab CI/CD
  • Argo CD
  • Bash
  • Python
  • Go
  • Docker
  • QEMU/KVM
  • OpenStack
  • Proxmox
  • Cloud Storage
  • Merge Conflicts
  • Feature Branches
  • Merge Requests
  • CI/CD
  • RDMA
  • InfiniBand
  • RoCE
  • Linux MD RAID
  • mdadm
  • sedadm
  • LVM
  • Linux Performance Tuning
  • Network Stack Debugging
  • ethtool
  • perf
  • tcpdump
  • ibstat
  • ibtop
  • S3
  • Ceph
  • Software-defined Networks
  • Code Reviews
  • Build Processes
  • Packaging
  • Testing

Location

  • Berlin

Work Type

  • 24/7 Shift Model
  • Hybrid Work Model

Experience Level

  • Several years of experience as a Site Reliability Engineer or in a related role

Benefits

  • Hybrid work model.
  • Shift model working hours.
  • Subsidized canteen and various free drinks at some locations.
  • Modern office spaces with very good transport links.
  • Various employee discounts for activities and products.
  • Employee events such as summer and winter parties, as well as workshops.
  • Numerous further training and development opportunities.
  • Various health offers, such as sports and health courses.

About the Company

  • IONOS is the leading European digitalization partner for small and medium-sized enterprises (SMEs).
  • IONOS has over six million customers and operates with a globally available platform in 18 markets in Europe and North America.
  • With its Web Presence & Productivity offerings, the company acts as a 'one-stop-shop' for all digitalization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools.
  • Additionally, IONOS offers cloud solutions for companies looking to move to the cloud as they develop their business.

Equal Opportunity

  • We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic and social origin, religion, disability, age, or sexual orientation and identity, physical characteristics, marital status, or any other irrelevant criterion according to applicable law.