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About the Role

The Senior Human Resources Generalist, Employee Relations provides guidance to managers and staff on employee relations matters. As a member of the management team, this role focuses on progressive discipline, performance management, workplace investigations, leaves of absence, and disability case management, requiring strong critical thinking and problem-solving skills.

Responsibilities

• Provide employee relations advice and expertise to managers, staff, and union representatives.
• Ensure consistent interpretation of collective agreements, agency policies, and relevant laws.
• Recommend solutions for complex employee relations issues, including coaching and performance improvement plans.
• Review investigation reports and provide advice to ensure consistent decision-making.
• Act as counsel for probation reviews, performance improvement plans, terminations, and layoffs.
• Conduct investigations into workplace harassment, violence, and code of conduct violations.
• Support management with investigations, including interviews and documentation.
• Analyze employee relations trends to improve agency processes and develop proactive strategies.
• Liaise with union representatives to promote a cooperative labour relations climate.
• Manage leave of absence requests and ensure compliance with policies.
• Oversee the Long-Term Disability (LTD) process and communication.
• Lead accommodation and return-to-work meetings.
• Analyze exit survey and stay interview feedback to identify engagement and retention opportunities.
• Participate in the DEIR committee to promote inclusion initiatives.
• Design and deliver training on employee relations, performance management, and investigations.
• Track and report on investigation trends, grievances, and policy violations.
• Serve as a back-up for the Senior Human Resources Generalist, Employee Experience.
• Work evenings and weekends when required.

Requirements

• University or College diploma/certificate in Human Resources.
• 5+ years of related human resources generalist or employee relations experience.
• Valid driver's license and access to a dependable vehicle for travel to agency locations.
• Ability to handle sensitive and confidential information.
• Acceptable Vulnerable Sector Police Reference Check.

Skills

• Critical thinking and problem-solving
• Written and verbal communication
• Tact and diplomacy
• Organizational and multi-tasking skills
• Intermediate to advanced Microsoft Office Suite proficiency
• ADP WorkforceNow (asset)
• Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) (asset)
• Joint Health and Safety Certification (asset)
• Experience in a unionized environment (asset)

Location

• Multiple locations

Work Type

• Permanent
• Full-time
• 35 hours/week

Experience Level

• 5+ years of related experience

Education Level

• University or College diploma/certificate in Human Resources

Salary/Compensations

• $78,841 - $92,645 per annum

Benefits

• Competitive health and dental benefits
• Defined pension plan
• 20 vacation days
• 5 float days

About the Company

• Macaulay Centres for Children has been helping kids, families, and communities thrive since 1932.

Equal Opportunity

• Macaulay Centres for Children values diversity and is committed to excellence and inclusion.
• The agency offers accommodation for applicants with disabilities in the recruitment process.
• Macaulay Centres for Children is committed to service and employment equity.