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About the Role
We are building the next-generation foundational platform with a focus on developer experience, reshaping how the entire organization builds, ships, and operates software. As a Software Engineering Manager, you will define golden paths, shape our developer portal, and enable a large engineering organization to move faster, safer, and with greater autonomy.
Responsibilities
- Line manage, mentor and grow a team of platform engineers and SREs.
- Build a high-performing, psychologically safe culture that values learning, accountability and continuous improvement.
- Define and execute the platform roadmap including compute, networking, storage, CI/CD and Kubernetes-based services.
- Balance technical debt, reliability work and new feature delivery.
- Own SLIs/SLOs for platform services, drive reliability programmes, and ensure teams meet agreed availability and performance targets.
- Champion end-to-end observability (metrics, tracing, logging), lead major incident responses, and run blameless post-incident reviews with actionable RCA and follow-through.
- Promote automation-first approaches for provisioning, deployments and runbook automation using IaC and CI/CD best practice.
- Work closely with InfoSec to embed secure configurations, secrets management and compliance controls into the platform lifecycle.
Requirements
- 3 years + leading platform, SRE or infrastructure teams in a cloud-native environment (typically 3+ years in management plus strong hands-on experience).
- Hands-on experience operating cloud services at scale with a solid understanding of SLIs/SLOs, error budgets and incident lifecycle.
- Deep experience with AWS services (compute, networking, storage and managed services) and cloud operational patterns.
- Practical experience with Terraform, CloudFormation or equivalent.
- Strong knowledge of Kubernetes, Helm and related ecosystem tools.
- Experience implementing and operating metrics, tracing and logging stacks such as Prometheus, Grafana, ELK/OpenSearch or Jaeger.
- Familiarity with pipeline tooling (GitHub Actions, GitLab CI, Jenkins) and automation frameworks to enable reliable delivery.
- Comfortable writing and reviewing code or scripts (Python, Go, Bash) to automate tasks and build platform tooling.
Skills
- Cloud-native
- SRE
- DevOps
- AWS
- Terraform
- CloudFormation
- Kubernetes
- Helm
- Prometheus
- Grafana
- ELK/OpenSearch
- Jaeger
- GitHub Actions
- GitLab CI
- Jenkins
- Python
- Go
- Bash
Location
- Remote
- London
- Nottingham
Work Type
- Remote-first
Experience Level
- 3 years + engineering management experience
Benefits
- 25 days’ holiday + bank holidays
- Option to buy or sell 5 extra annual leave days per year
- Vitality Health Insurance, including private healthcare, virtual GP access and mental-health support
- Pension with 5% matched contribution
- Regular team-wide and company-wide events
- 2 volunteering days per year
About the Company
- ENSEK builds cloud-native SaaS software transforming how energy retailers operate, innovate and manage at scale.
- We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI-driven insight, all underpinned by modern, cloud-native architecture.
- ENSEK is at an exciting inflection point as we scale at pace towards new international horizons.
- If you’re motivated by solving complex, real-world problems and want to lead the teams that build reliable, resilient platform services to accelerate the global energy transition, you’ll feel right at home with us.