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About the Role

This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service and support.

Responsibilities

• Provide professional, friendly, and efficient customer service
• Engage with customers to understand their needs and provide appropriate solutions
• Promote and recommend products and services based on customer preferences
• Build and maintain strong relationships with new and existing customers
• Assist customers with inquiries, concerns, and general support
• Resolve customer issues in a timely and effective manner
• Maintain a strong understanding of products, services, and current promotions
• Support daily sales activities and contribute to individual and team goals
• Accurately document customer interactions when necessary
• Collaborate with team members to ensure a consistent and positive customer experience
• Represent the brand in a professional and positive manner at all times

Requirements

• Strong communication and interpersonal skills
• Positive attitude and customer-first mindset
• Comfortable working in a fast-paced, team-oriented environment
• Ability to multitask and stay organized
• Reliable with strong attendance and time management skills
• Willingness to learn and adapt in a dynamic environment
• Full-time availability
• Previous experience in customer service, retail, restaurant, or hospitality is a plus but not required

Location

• On-site

Work Type

• Full-time

Experience Level

• No prior experience required

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid training and ongoing mentorship
• Opportunities for career growth and advancement
• Supportive and collaborative team environment
• Consistent scheduling
• Performance-based incentives and bonus opportunities
• Skill development in communication, sales, and business operations