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About the Role
As a Sales Consultant, you will provide exceptional service, create memorable brand experiences, and inspire customers with your passion for our products. You will achieve sales targets and contribute to a dynamic team environment, reflecting the elegance and pop luxury of Swarovski.
Responsibilities
- Provide excellent customer service and build emotional connections through storytelling.
- Build trust and long-term customer relationships, promoting loyalty programs.
- Achieve individual and team sales targets and take responsibility for results.
- Ensure an inviting and organized store environment with the team.
- Stay informed about products and the brand, utilizing digital tools to enhance the customer experience.
Requirements
- Enthusiasm for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent and proven customer service skills.
- A winning personality that builds trust.
- Curious, empathetic, and results-oriented with strong commercial acumen.
- Digitally savvy and comfortable with retail technologies.
- Confident in expressing individuality and contributing creative ideas.
Skills
- Customer Service
- Sales
- Storytelling
- Relationship Building
- Commercial Acumen
- Digital Literacy
- Teamwork
Location
- Germany
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Recognition awards for performance.
- Exclusive employee discounts on Swarovski products.
- Paid time for volunteering.
- Free access to global Employee Assistance Program (EAP).
- Professional counseling and coaching in mental, physical, and emotional health.
- Support with leadership, financial, and legal matters.
- Comprehensive product and personality training.
- Opportunities for career advancement.
About the Company
- Swarovski creates crystal products of the highest quality and craftsmanship, designed to bring joy and celebrate individuality.
- Founded in 1895 in Austria, Swarovski designs, produces, and markets premium crystals, gemstones, Swarovski Created Diamonds, cubic zirconia, jewelry, accessories, and home décor worldwide.
- Sustainability and responsibility are core values.
- The company fosters circular innovation, diversity, inclusion, and philanthropic work through the Swarovski Foundation.
- Swarovski empowers individuals to express their individuality confidently and respectfully.
- Diverse perspectives enrich and strengthen the company.
Equal Opportunity
- We firmly believe that different perspectives enrich and strengthen us.
- As an employer, we promote equal opportunities and an inclusive work environment.
- Our goal is to implement fair HR policies and create a workplace where everyone truly feels they belong.