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About the Role

Join our high-performing sales team as an Account Executive, dedicated to driving significant expansion and strategic adoption within a named portfolio of our most critical enterprise customers across Germany. You will be the orchestrator of value, translating complex technical observability capabilities into quantifiable business outcomes.

Responsibilities

• Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers.
• Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals.
• Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs.
• Lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle.
• Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps.
• Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently.

Requirements

• Extensive experience and successful experience in a quota-carrying, enterprise-focused B2B SaaS sales role, with significant experience in expansion and complex renewals.
• Proven ability to manage multi-stakeholder, 6- and 7-figure deals with a sales cycle exceeding 6 months, demonstrating command of MEDDPIC/Challenger/Value-based selling methodologies.
• Exceptional ability to communicate highly technical concepts to both technical leaders and business executives in a clear, compelling, and financially sound manner.
• Strong understanding of the German business culture and enterprise landscape.
• Visa sponsorship is not available for this position.
• Criminal background check is required.
• Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Skills

• Enterprise Selling Skills
• Executive Communication
• Salesforce

Location

• Germany

Work Type

• Fully office-based
• Fully remote
• Hybrid

Experience Level

• Enterprise-focused
• Quota-carrying
• Significant experience in expansion and complex renewals
• 6- and 7-figure deals
• Sales cycle exceeding 6 months

About the Company

• We are a global team of innovators and pioneers dedicated to shaping the future of observability.
• At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
• Fostering a diverse, welcoming and inclusive environment is important to us.
• We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.
• We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
• Their experiences and perspectives inspire us to make our products and company the best they can be.
• We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
• We believe in empowering all Relics to achieve professional and business success through a flexible workforce model.
• New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements.

Equal Opportunity

• Fostering a diverse, welcoming and inclusive environment is important to us.
• We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.
• We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
• Their experiences and perspectives inspire us to make our products and company the best they can be.
• We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
• We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
• Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.