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About the Role

Sanoptis is building a modern, secure, and scalable IT environment for its European network. This role is crucial for ensuring systems run smoothly and employees can work productively, supporting the company's vision of improving well-being and quality of life through excellent eye care.

Responsibilities

• Administer the central IT environment, including Microsoft 365 and Entra ID tenants, and manage user permissions.
• Ensure systems are secure, available, and properly configured.
• Provision, configure, and manage laptops and mobile devices for employees.
• Manage device registration, security, and lifecycle using Endpoint and Mobile Device Management (MDM) tools.
• Maintain and improve network, servers, backups, and cloud infrastructure at headquarters and all locations.
• Proactively monitor for issues and minimize downtime.
• Act as a point of contact for troubleshooting and 1st/2nd line support for business applications and SaaS tools.
• Manage user onboarding and offboarding processes.
• Coordinate and manage external IT vendors and providers, ensuring adherence to service levels.
• Support cybersecurity initiatives, including access control, patch management, and compliance with security and data protection standards.

Requirements

• Minimum of 5 years of experience in IT service, including hardware and software management, user rights management, and troubleshooting.
• Proficiency in administering Microsoft 365, Entra ID, and endpoint/device management, including laptop and mobile device setup.
• Solid knowledge of networks, infrastructure, and data backup.
• Proven coordination skills in an IT environment.
• Experience with cybersecurity topics and a consistent "security-first" mindset.
• Proactive and self-reliant work approach.
• Willingness to take responsibility in an entrepreneurial environment.
• Ability to manage external service providers.
• Clear communication skills with non-technical colleagues.
• Fluent German (C2) and good English skills (C1).

Skills

• Microsoft 365 administration
• Entra ID administration
• Endpoint and mobile device management (MDM)
• Network administration
• Infrastructure management
• Data backup
• Cybersecurity
• Troubleshooting
• Vendor management

Location

• Europe

Work Type

• Full-time

Experience Level

• 5+ years

Salary/Compensations

• Performance-based compensation with an attractive salary package and an annual performance-related bonus.

Benefits

• Opportunity for independent work and innovative ideas.
• Flat hierarchies and short decision-making processes.
• Continuous learning and personal development opportunities through training, online academies, workshops, and industry conferences.
• Inclusive corporate culture with a talented and diverse team.
• Warm working atmosphere.
• Regular team events.

About the Company

• Sanoptis is a leading network of modern eye clinics and practices with over 470 locations across Europe.
• Our vision is to improve well-being and quality of life through first-class ophthalmic treatment.
• Our innovative, decentralized model allows partner locations to operate independently while benefiting from a larger network with strong partners, offering synergy effects, state-of-the-art technology, and numerous other advantages.
• We are driven by excellence, innovation, and collaborative partnerships with our doctors.
• Partnering with Sanoptis allows doctors to maintain entrepreneurial freedom while benefiting from network advantages like growth financing, knowledge transfer, and synergy effects.

Equal Opportunity

• At Sanoptis, we value talent, passion, and attitude over specific experience.
• We welcome applicants from diverse backgrounds and prioritize equal opportunities for all.