About the Role
The Compliance Analyst will review electronic communications flagged by surveillance tools to identify potential breaches of CIRO rules, internal policies, and conduct standards. You will perform initial investigations, document findings, and escalate complex or high‑risk matters to compliance staff. This role supports the tail end of a major initiative to stand up a new electronic communications surveillance program, focusing on reducing false positives, refining detection logic, establishing workflows, and building a sustainable operating model.
Responsibilities
- Review electronic communications (email, Teams, LinkedIn, WhatsApp) sent by CIRO‑registered salespeople.
- Analyze alerts generated by email alert tool to identify potential compliance issues.
- Conduct initial investigations to determine whether flagged content represents unapproved communication channels, unkept promises, unreported complaints, improper business conduct, or acceptance of client instructions through prohibited channels.
- Document findings clearly and professionally via email.
- Escalate complex or high‑risk matters to senior compliance staff.
- Perform regulatory research to apply CIRO rules accurately.
- Manage a monthly caseload of 600–800 alerts, ensuring timely completion.
- Contribute to the refinement of workflows, tagging logic, and false‑positive reduction.
- Support the broader compliance team with insights, trends, and risk themes.
Requirements
- Experience at a regulatory body (CIRO, OSC, MFDA, IIROC).
- Experience with Global Relay, Proofpoint, or Behavox.
- Familiarity with conduct risk, complaints handling, or sales supervision.
Skills
- Compliance
- AML
- Email communications
- Communication
Location
- Toronto, ON
Work Type
- Contract
- Hybrid
Experience Level
- Intermediate Level
Salary/Compensations
- $40.00 - $45.00/hr
About the Company
- We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
