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About the Role

As part of the Service Experience Design team, you will shape end-to-end service experiences for healthcare partners by designing intuitive, empathetic, and visually compelling UI/UX for digital platforms. You will manage the entire solution process from conceptualization and user testing to collaborative delivery with development teams.

Responsibilities

• Analyze, conceptualize, and refine digital design solutions with a holistic approach for service models and ecosystems.
• Ensure effectiveness and user satisfaction across end-to-end service journeys and interface levels.
• Apply creative solutions using design systems, prototyping, and AI tools.
• Promote team collaboration through co-creation between design, business, and development stakeholders.
• Communicate design rationales using storytelling to influence stakeholders and drive program goals.
• Manage complex project constraints while maintaining design system quality and balancing objectives.

Requirements

• Minimum 4 years of relevant experience.
• Proven track record in software UI/UX design for cloud platforms and applications.
• Experience working within complex digital ecosystems, preferably in healthcare or service domains.
• Experience in user research and usability testing for systemic software solutions.
• Experience co-designing with agile software development teams.
• Ability to explain design decisions in a compelling and convincing way.

Skills

• Design systems
• Figma
• UX prototyping
• AI creation tools
• User research
• Usability testing
• Agile methodology

Location

• Netherlands

Work Type

• Hybrid
• Onsite minimum three days per week

Experience Level

• Minimum 4 years

Education Level

• BSc degree

About the Company

• Global health technology company focused on improving people's health and wellbeing through meaningful innovation.
• Headquartered in the Netherlands with operations in over 100 countries.
• Specializes in Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/Connected Care, Sleep & Respiratory Care, and Personal Health.

Equal Opportunity

• Philips provides equal employment and advancement opportunities to all qualified employees and applicants without regard to race, color, religion, sex, pregnancy, age, ethnic or national origin, sexual orientation, gender identity, disability, genetic information, citizenship, veteran status, or marital status.
• Committed to fostering a culture where all are treated with respect and professionalism.
• Maintains a drug-free workplace.