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About the Role

This role is the central point of contact for all vendor relationships across the business, managing the entire vendor contract lifecycle. You will own renewals, negotiate pricing, and ensure vendor relationships are commercially optimized and strategically aligned. This is a high-impact role at the intersection of procurement, legal, finance, and commercial strategy, with direct visibility to CFO and CCO-level stakeholders.

Responsibilities

Act as the subject matter expert on contract terms, pricing levers, commercial negotiations, and renewal strategy.
Drive commercial outcomes that maximise value while maintaining strong vendor relationships.
Ensure vendor agreements remain aligned with business objectives, risk requirements, and growth plans.
Partner effectively across Finance, Legal, Product, GTM, Tech Ops, and Customer Success teams.

Requirements

5+ years' experience in business operations, commercial operations, vendor management, contract management, procurement, or a related discipline.
Experience working within financial services, fintech, regtech, technology, or other regulated environments.
Experience building or maintaining governance, reporting, operational analytics, or vendor management frameworks.
Strong analytical capability, with experience using spend analysis and commercial data to support decision-making and provide insights to senior stakeholders.
Experience working closely with senior leaders and cross-functional teams across Finance, Legal, Product, and Commercial functions.
Experience supporting regional or global programs and driving consistent operational delivery.
Experience in sales operations, sales coordination, or commercial support is advantageous but not essential.
A commercial mindset and the ability to translate data into practical business decisions.

Skills

Vendor management
Contract management
Procurement
Commercial operations
Business operations
Analytical capability
Spend analysis
Commercial data analysis
Cross-functional collaboration
Sales operations
Sales coordination
Commercial support

Experience Level

5+ years

About the Company

FrankieOne is an Australian regtech company that makes it easier for financial services businesses to onboard and monitor customers safely and compliantly.
Our single API connects to 350+ identity, KYC/KYB, AML, and fraud data sources across APAC and beyond—removing the complexity of managing dozens of vendor integrations and allowing our customers to focus on building great products.
We work with banks, fintechs, lenders, gaming operators, and government agencies that need fast, reliable, compliant identity infrastructure.
The Partnerships team sits within the broader GTM organisation and is responsible for both our sell-side reseller and channel relationships, and our buy-side vendor and data partnerships.