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About the Role

This position provides technical pre-sales support and works closely with the Sales team to drive customer success and business growth.

Responsibilities

• Ensure products are thoroughly developed, tested, and refined before launch to meet quality standards and perform as intended.
• Support marketing initiatives by providing product expertise and contributing to promotional materials.
• Develop and maintain sales materials, including presentations, datasheets, technical documentation, solution briefs, and case studies.
• Conduct product and solution training sessions for Sales teams and channel partners.
• Establish customer support systems for handling inquiries and providing technical assistance.
• Coordinate with internal stakeholders to ensure smooth order processing, service provisioning, and customer onboarding.
• Gather customer feedback and market intelligence to support product improvements.
• Assist in ensuring compliance with licensing requirements, contractual obligations, and regulatory standards.

Requirements

• Bachelor’s Degree in Business Management, Marketing, Computer Science, Information Technology or related discipline.
• 3+ years of experience in IT B to B sales.
• Strong understanding of the Internet ecosystem, CDN, Cloud Security, OTT/Media solutions, Cloud infrastructure, Managed Hosting, Edge Computing and/or Cloud Computing services.
• Ability to translate technical concepts into business value for customers.
• Strong problem-solving and analytical skills.
• Business-level English and Mandarin communication skills are preferred.

Skills

• Product Readiness
• Marketing and Promotion
• Sales Collateral Development
• Sales Training
• Customer Support
• Order and Delivery Processes
• Feedback and Iteration
• Licensing and Legal Considerations
• IT B to B sales
• Internet ecosystem
• CDN
• Cloud Security
• OTT/Media solutions
• Cloud infrastructure
• Managed Hosting
• Edge Computing
• Cloud Computing services
• Technical concept translation
• Problem-solving
• Analytical skills
• English communication
• Mandarin communication

Location

• Tokyo, Japan

Work Type

• Hybrid
• Full-Time

Experience Level

• 3+ years of experience in IT B to B sales

Education Level

• Bachelor’s Degree in Business Management, Marketing, Computer Science, Information Technology or related discipline.

About the Company

• CDNetworks is a global-leading Content Delivery Network and Edge Service provider with over 20 years of experience.
• We deliver fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.
• Our customers benefit from diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services.
• Founded in 2000, CDNetworks has expanded steadily with 14 global offices and 10 R&D centers.
• Our goal is to provide the fastest and most secure digital experiences for internet users worldwide.
• We emphasize professional and personal growth for our team members.
• We seek passionate, learning-oriented, and result-driven individuals for long-term growth.