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About the Role

This position is part of the Fashion Headquarters Retail Department. Reporting to the Retail Director, the mission is to support the office in enhancing in-store service, sales, and operational efficiency.

Responsibilities

• Set up, manage, and partially attend retail-related meetings, creating minutes and reports.
• Monitor and analyze service, sales, staff recruitment status, and turnover rates, providing recommendations to the Retail Director and Retail Managers.
• Update and manage the retail schedule, coordinating with other departments.
• Manage and update information in retail-related files.
• Create and update retail-related documents, such as operational guidelines.
• Participate in overall retail projects and service planning, including information gathering, preparation, and execution.
• Support the creation of weekly and monthly reports.
• Create the Monthly Sales Report by interviewing and gathering information from Retail Managers.
• Create and partially distribute retail-related announcements.
• Attend some meetings and attend others as a representative.
• Translate some overseas documents, organize the Japanese version, and share with Retail Managers.
• Arrange and partially accompany overseas VIPs during their visits.
• Manage the Retail Director's schedule and book meeting rooms.

Requirements

• English proficiency (Business Intermediate or higher).
• Advanced PowerPoint skills.
• Intermediate or higher Excel skills.
• Retail industry experience is not required but is a plus.
• Ability to be proactive and agile while maintaining careful and error-free work.

Skills

• English (Business Intermediate or higher)
• PowerPoint (Advanced)
• Excel (Intermediate or higher)
• BI tool experience is a plus

Location

• Tokyo Square Garden Office (Kyobashi Station on the Ginza Line)

Work Type

• Full-time
• Permanent employee

Salary/Compensations

• Determined by company regulations based on current annual salary.

Benefits

• Competitive rewards
• Wellbeing programs
• Learning and development opportunities
• Parental leave for all parents globally

About the Company

• Chanel is a world leader in creating, manufacturing, and distributing luxury products.
• Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
• Chanel employs over 32,000 people worldwide.
• Core values include exceptional creation and client experience, nurturing human potential, and having a positive impact on people, the environment, and communities.
• The company promotes arts, culture, and creativity, investing in research & development, sustainability, and innovation.
• Chanel is dedicated to creating an environment where people can perform at their best, grow, be inspired, and feel included.
• The company fosters collaboration and respect, believing diversity is essential for success.
• Chanel offers a unique working environment that allows employees time to understand the brand and business, and develop personal motivations.

Equal Opportunity

• The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.