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About the Role
As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers entering our retail stores for all their automotive needs. This role is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time, or want to get your foot in the door to explore other careers.
Responsibilities
- Provide auto parts answers and solutions for retail and wholesale customers in person at the counter or over the phone.
- Use parts knowledge to assist other NAPA team members with customer questions.
- Provide outstanding customer care and interactions.
- Welcome retail customers and engage to provide a positive consumer experience.
- Utilize technology (computer), cash register, telephone, and paper catalog system.
Requirements
- Valid Driver's License.
- Previous experience in a parts store or automotive industry or a willingness to learn all things auto parts.
- High School Diploma or GED.
- Technical or Trade school courses or degree.
- Excellent verbal and written communication skills.
- Ability to thrive in fast-paced retail environments.
- Great listening skills and empathy for customers.
Skills
- Automotive parts knowledge
- Customer service
- Communication
- Computer proficiency
- Cash register operation
- Catalog system usage
- Inventory management systems (a plus)
- ASE Certifications (a plus)
Location
- Retail store
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
- Experienced
Education Level
- High School Diploma or GED
- Technical or Trade school courses or degree
Benefits
- Competitive Pay
- Outstanding health benefits
- 401K
- Great training
- Ongoing development
About the Company
- NAPA is more than a Parts Store and is looking for great talent to join the NAPA family.
- Since 1928, GPC has set the standards for performance and value.
- GPC is the largest global auto parts network and a leading industrial parts distributor.
- Offers rewarding careers that combine a small company feel with a global scale.
- Strengths are in the relationships built and value delivered by merging local expertise with a global force.
Equal Opportunity
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.