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About the Role

This job is responsible for performing diverse, advanced, and confidential administrative support, including composing, signing, and releasing routine or complex correspondences. Key responsibilities include gathering and reporting relevant information, responding to incoming mail, and coordinating schedules. Job expectations include managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities

Communicates with executives and line management to gather and convey relevant information
Answers executives' phone line, documenting accurate messages and handling calls with appropriate judgment
Manages the calendar of executives and effectively resolves conflicts that arise in a professional manner
Manages all travel planning and expenses, coordinating schedules (internal and external) to maximize time and create efficiencies
Liaises with groups to help support/coordinate events where the executives are involved
Engages in high-level client support contact conversations related to schedules/events

Requirements

High level of accuracy in communication with clients (Japanese)
Adaptability in a fast-paced environment

Skills

Administrative Services
Attention to Detail
Customer and Client Focus
Planning
Prioritization
Adaptability
Collaboration
Problem Solving
PC skills
Office Administration
Oral Communications (Both English & Japanese)
Organizing Information
Teamwork
Written Communications (Both English & Japanese)

Work Type

in-office culture

Benefits

competitive benefits to support their physical, emotional, and financial well-being

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We’re devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.
Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.
Opportunity and Inclusion Each employee brings unique skills, background and opinions.
We see opportunity and inclusion as our platform for innovation and a key component in our success.
Our Values Learn about our four values that represent what we believe.