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About the Role

The RV Service Technician performs maintenance, repairs, and installations on company and customer vehicles with a focus on quality, efficiency, safety, and cleanliness. This role offers a rewarding career path with comprehensive training and certification opportunities.

Responsibilities

• Receive job priorities from Service Advisor or Foreman
• Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
• Install equipment and accessories onto RVs and test for proper function; provide instructions to the customer on proper use and care
• Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
• Safely transport vehicles to and from repair areas
• Assist the parts and warranty teams by expeditiously providing required information to quote/source parts and submit warranty claims
• Perform live demonstration of RV system functionality for new/used RVs sold
• Perform light indoor shop maintenance
• Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
• Record and report description of any external damage discovered to vehicles

Requirements

• High school diploma
• Experience using basic hand and power tools
• HVAC, building trades, automotive or mechanical experience
• Possesses, or able to procure, RV1 certification within first year of employment
• Ability to follow safety instructions and promote a safe working environment
• Ability to read technical diagrams or blueprints
• Customer friendly, observant and well organized
• Ability to work in a collaborative team, in a fast-paced environment
• Experience in following verbal and written guidelines to perform job functions
• Ability to lift up to 50 pounds occasionally, and up to 20 pounds frequently, to move objects
• Exposure to some inside and outside adverse environmental conditions, such as fumes, dust, oils and lubricating fluids, mechanical moving parts, moving vehicles, fluctuating weather conditions, and occasional hazardous chemicals or materials

Skills

• Carpentry
• Plumbing
• HVAC
• Manufacturing
• Mechanical knowledge
• Diagnostic tools
• Basic hand and power tools
• Technical diagrams or blueprints

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry-level
• Experienced

Education Level

• High school diploma

Salary/Compensations

• $20.00-$27.00/hour
• Overtime eligibility
• Up to $10k+ annually bonus incentive
• Up to $40/hour plus Overtime eligibility and additional bonus incentive opportunities

Benefits

• 100% company-paid training through Alpin Haus' Service Technician University
• RV Technical Institute certifications
• Bonus incentive program eligible
• Employee recognition awards night
• Employee appreciation events

About the Company

• Rapidly growing industry leader
• Family-first culture that treasures teammates and customer relationships
• Over 60 years in business with a strong community presence
• Team-oriented environment where your voice is heard and leadership is genuinely accessible
• Voted one of the Best Places to Work in New York by the Capital District Business Review, multiple years running