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About the Role

The Delivery Consultant turns a solution vision into systems that achieve outcomes by building interfaces, automations, data models, and integrations. You will run customer sessions to bridge the gap between designed and actual work, using judgment to evolve designs and build trust. This role requires technical skill, clear communication of trade-offs, and the ability to guide customers toward effective solutions.

Responsibilities

Run recurring customer sessions with operators and builders to understand ground-level realities that influence system development.
Build interfaces, field agents, automations, data models, and integrations to translate solution visions into functional systems.
Address design issues identified through user feedback by providing solutions, not just flagging problems.
Build efficiently using AI, dedicating saved time to customer engagement, as customer-facing time is actively measured and valued.
Perform quality assurance on own work, focusing on user behavior and automation functionality.
Create reusable build patterns to enhance impact beyond individual engagements.
Achieve full Airtable platform proficiency within 90 days, with baseline expectations for advanced work in interfaces, automations, data modeling, and integrations.

Requirements

AI is embedded in your building process across all delivery phases: design, build, test, and documentation.
You can specify tasks offloaded to AI, the time saved, and where your judgment is irreplaceable.
3–5 years in a client-facing delivery or implementation role with direct accountability for system functionality.
Hands-on technical depth in building complex systems with forms, automations, integrations, and data models, understanding tradeoffs at each layer.
Ability to communicate effectively with C-level sponsors, technical stakeholders, and business SMEs.
Skill in understanding underlying customer needs beyond explicit requests, surfacing real constraints, and redirecting customers toward effective solutions.
Capacity to differentiate between design and change management problems and address both.
Hold yourself accountable for outcomes, not just delivery.
Proven ability to master a complex platform quickly and apply that skill within 90 days.
Proven ability to collaborate with Product, Engineering, and Sales to drive outcomes and ensure cross-functional alignment.

Skills

AI integration in delivery
Client-facing delivery
System implementation
Technical depth
Complex system building
Forms
Automations
Integrations
Data models
Communication
Stakeholder management
Problem-solving
Change management
Platform proficiency

Location

Remote
San Francisco Bay Area
Seattle
Los Angeles
New York
Australia

Work Type

Remote

Experience Level

3-5 years

Salary/Compensations

$170,000—$221,500 USD (San Francisco Bay Area, Seattle, Los Angeles, and New York)
$153,000—$199,800 USD (All other work locations, including remote)

Benefits

Benefits
Restricted stock units
Incentive compensation

About the Company

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Work is being redesigned, and Airtable is built for that moment, enabling agents to operate alongside humans on the same platform used for critical workflows.

Equal Opportunity

Airtable is an equal opportunity employer.
We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive.
We welcome people of different backgrounds, experiences, abilities, and perspectives.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances.
Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.