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About the Role
The Tonga Room in San Francisco offers a tropical and festive atmosphere with live entertainment, dancing, and a rain storm. It serves exceptional Pan-Asian Cuisine and is the perfect escape after a busy day of meetings or shopping. This role reports to the Tonga Room Manager.
Responsibilities
- Consistently offer a professional, friendly greeting and engaging service
- Understand the Server’s tasks in the outlet
- Understand shift end reports in the outlet and the POS system
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Have knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Requirements
- Previous service experience an asset
- Previous Point of Sale System experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Constant standing and walking throughout shift
- Lifting 50 lbs maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending ladders, stairs and ramps
Location
- San Francisco
Work Type
- Full-Time
- Permanent
Salary/Compensations
- $34.99 USD Gross per hour
About the Company
- Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
- The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
- Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
- Fairmont is proud to be an Equal Opportunity Employer.
- Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
Equal Opportunity
- Fairmont is proud to be an Equal Opportunity Employer.
- EOE/M/F/D/V
- All your information will be kept confidential according to EEO guidelines.