About the Role
Assist in providing unparalleled patient satisfaction, performing duties within accounts receivable and insurance departments, working with patients, insurance carriers, and pharma programs.
Responsibilities
- Perform accurate data entry
- Receive inbound and place outbound calls to obtain new patient insurance information
- Input assorted information into billing systems
- Enroll patients for varying cost medical programs
- Assist in monitoring faxes and uploading to patient charts
- Post payments from patients
- Provide cost estimates to patients for medications and arrange payments
- Assist with recovering payments on unpaid claims
- Respond to a high volume of internal instant messaging
Requirements
- Responsible
- Self-motivated
- Desire to learn in a medical insurance/billing atmosphere
- Ability to work a consistent Monday to Friday, 8-5 schedule
- Ability to work in a high-volume workflow within a high-performance culture
- Thrives in a team-oriented environment
- Desire to be part of a winning team and contribute to improvements
- Ability to sit for up to 8 hours a day
- Ability to stand and walk
- Ability to talk and hear in person and by telephone
- Ability to use hands to finger, handle, and feel objects or controls
- Ability to reach with hands and arms
- Ability to stoop, kneel, bend, crouch, and lift up to 15 pounds on occasion
- Specific vision abilities: viewing multiple computer screens, close vision, distance vision, depth perception, color vision, and ability to adjust focus
- Ability to constantly view images and operate computer devices
Skills
- Proficient with computers
- Ability to learn new software
- Ability to continually learn, revamp, and train in new processes
- High attention to detail
- Good communication skills
- Ability to relate well with others
- Bilingual in Spanish (a plus)
Work Type
- Full-time
- Monday to Friday, 8-5 schedule
Benefits
- Solid benefits
- Room for learning and growth
About the Company
- Austin Retina Associates
