Program Specialist at Austin Retina Associates | US | Rezi

Program Specialist at Austin Retina Associates

Program Specialist

Austin Retina Associates · US

1 months ago

Program Specialist

Austin Retina Associates · US

a month ago
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About the Role

Assist in providing unparalleled patient satisfaction, performing duties within accounts receivable and insurance departments, working with patients, insurance carriers, and pharma programs.

Responsibilities

  • Perform accurate data entry
  • Receive inbound and place outbound calls to obtain new patient insurance information
  • Input assorted information into billing systems
  • Enroll patients for varying cost medical programs
  • Assist in monitoring faxes and uploading to patient charts
  • Post payments from patients
  • Provide cost estimates to patients for medications and arrange payments
  • Assist with recovering payments on unpaid claims
  • Respond to a high volume of internal instant messaging

Requirements

  • Responsible
  • Self-motivated
  • Desire to learn in a medical insurance/billing atmosphere
  • Ability to work a consistent Monday to Friday, 8-5 schedule
  • Ability to work in a high-volume workflow within a high-performance culture
  • Thrives in a team-oriented environment
  • Desire to be part of a winning team and contribute to improvements
  • Ability to sit for up to 8 hours a day
  • Ability to stand and walk
  • Ability to talk and hear in person and by telephone
  • Ability to use hands to finger, handle, and feel objects or controls
  • Ability to reach with hands and arms
  • Ability to stoop, kneel, bend, crouch, and lift up to 15 pounds on occasion
  • Specific vision abilities: viewing multiple computer screens, close vision, distance vision, depth perception, color vision, and ability to adjust focus
  • Ability to constantly view images and operate computer devices

Skills

  • Proficient with computers
  • Ability to learn new software
  • Ability to continually learn, revamp, and train in new processes
  • High attention to detail
  • Good communication skills
  • Ability to relate well with others
  • Bilingual in Spanish (a plus)

Work Type

  • Full-time
  • Monday to Friday, 8-5 schedule

Benefits

  • Solid benefits
  • Room for learning and growth

About the Company

  • Austin Retina Associates