Solutions Consultant, Emerging Enterprise, General Business at Braze | TX, US | Rezi

Solutions Consultant, Emerging Enterprise, General Business at Braze

Solutions Consultant, Emerging Enterprise, General Business

Braze · TX, US

1 months ago

Solutions Consultant, Emerging Enterprise, General Business

Braze · TX, US

2 months ago
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About the Role

The Senior Solutions Consultant for the Media, Entertainment, Gaming, and Sports (MEGS) segment serves as a trusted advisor to prospective customers in the Americas. This role involves applying extensive product expertise, strategic vision, and best practices to build strong foundations for long-term partnerships. Solutions Consultants blend storytelling with technical understanding to demonstrate Braze's value, building customer confidence. This position offers an opportunity to expand thought leadership, partner with various internal teams, and mentor other Solutions Consultants.

Responsibilities

  • Advise prospective customers during the sales process.
  • Apply extensive product expertise, strategic vision, and best practices.
  • Establish strong pre-sales foundations for long-term customer partnerships.
  • Serve as a technical thought leader across the MEGS vertical, customer types, and geographic markets.
  • Combine storytelling and technical understanding to demonstrate product value.
  • Build prospective customer confidence in Braze's capabilities.
  • Partner with sales, marketing, security, and product teams.
  • Mentor other Solutions Consultants.
  • Position new BrazeAI capabilities to sophisticated customers.

Requirements

  • Exemplary written and verbal communication skills.
  • Unparalleled follow-up skills.
  • Ability to actively listen and understand customer problems.
  • Strong team player.
  • High level of intellectual curiosity.
  • Experience selling into accounts with sophisticated Pre-sales Consulting or Sales Engineering teams.
  • Domain knowledge in two or more of: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (HTML).
  • Experience in Pre-sales Engineering, Technical Account Management, or Customer Success.
  • High level of curiosity about technology.

Skills

  • Written communication
  • Verbal communication
  • Follow-up
  • Active listening
  • Teamwork
  • Intellectual curiosity
  • Sales
  • Pre-sales Consulting
  • Sales Engineering
  • Technical Account Management
  • Customer Success
  • AI
  • SaaS
  • Mobile
  • APIs
  • Marketing Automation
  • Marketing Analytics
  • Programming (HTML)

Location

  • Austin office
  • Americas (for business coverage)
  • Remote
  • Hybrid

Work Type

  • Hybrid
  • Remote
  • Travel (up to 50% at peak times)

Experience Level

  • Senior
  • Experience in Pre-sales Engineering, Technical Account Management, or Customer Success

Salary/Compensations

  • Base Salary: $75,600-$108,500/year
  • On Target Earnings (OTE): $108,000-$155,000/year (including bonus or commission)

Benefits

  • Competitive compensation (may include equity)
  • Retirement plans
  • Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive medical benefits
  • Comprehensive dental benefits
  • Comprehensive vision benefits
  • Life insurance
  • Disability insurance
  • Fertility benefits
  • Equal paid parental leave
  • Formal career pathing
  • Learning platforms
  • Yearly learning stipend
  • Curated in-office employee experience
  • Annual company-wide Volunteer Week
  • Donation matching
  • Employee Resource Groups
  • Collaborative, transparent, and fun culture

About the Company

  • Braze is a leading customer engagement platform.
  • Empowers brands to Be Absolutely Engaging™.
  • Helps brands deliver customer experiences that drive value for consumers and businesses.
  • Utilizes BrazeAI™ for composable intelligence, enabling marketers to activate AI agents, models, and features.
  • Provides cross-channel messaging, journey orchestration, AI-powered decisioning, and optimization.
  • Enables autonomous, 1:1 personalized experiences.
  • Recognized as a Leader in marketing technology by industry analysts.
  • Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
  • Named a 2026 Best Places to Work by Built In.
  • Named a 2025 America’s Greenest Companies by Newsweek.
  • Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
  • Certified as a Great Place to Work® in the U.S., UK, Australia, and Singapore.
  • Headquartered in New York with offices globally.
  • Company culture emphasizes approachability, kindness, passion, teamwork, and work-life harmony.
  • Strives for greater equity and opportunity.
  • Values curiosity, learning, and sharing diverse passions.

Equal Opportunity

  • Braze strives to create equitable growth and opportunities.
  • Committed to offering a fair, accessible, and inclusive experience for all candidates.
  • Does not discriminate based on age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status.
  • Encourages applications even if candidates do not meet 100% of the criteria.