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About the Role

The Senior Solutions Consultant for the Media, Entertainment, Gaming, and Sports (MEGS) segment acts as a trusted advisor to prospective customers during the sales process, leveraging extensive product expertise, strategic vision, and best practices. This role involves technical thought leadership across the MEGS vertical, various customer types, and geographic markets, blending storytelling with technical value delivery to build customer confidence in Braze's capabilities. It offers an opportunity to expand thought leadership, partner with Braze’s sales, marketing, security, and product teams, and mentor other Solutions Consultants.

Responsibilities

Act as a technical thought leader across the MEGS vertical, various customer types, and geographic markets
Blend storytelling and sales with the science of technology to deliver value for customers
Build prospective customer confidence in Braze's capabilities and team during the sales process
Partner with Braze’s sales, marketing, security, and product teams
Serve as a mentor to Solutions Consultants on the team
Position new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers

Requirements

Experience in Pre-sales Engineering, Technical Account Management, or Customer Success
High level of curiosity about all things tech
Exemplary written and verbal communication skills
Unparalleled follow-up skills
Ability to listen and understand customer problems
Team player mindset
High level of intellectual curiosity
Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)

Skills

Product expertise
Strategic vision
Best practices
Storytelling
Sales
Technical thought leadership
Pre-sales Engineering
Technical Account Management
Customer Success
Written communication
Verbal communication
Follow-up skills
Teamwork
Intellectual curiosity
AI
SaaS
Mobile
APIs
Marketing Automation
Marketing Analytics
Programming
HTML

Location

NYC office
Americas book of business
Travel up to 50% at peak times

Work Type

Hybrid

Experience Level

Senior
Experience in Pre-sales Engineering, Technical Account Management, or Customer Success
Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team

Salary/Compensations

Expected pay range: $83,300-$119,000/year
Expected On Target Earnings (OTE): $119,000-$170,000/year (including bonus or commission)

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
Curated in-office employee experience designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value for consumers and businesses.
Built on composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint for smarter, faster, and more meaningful customer engagement.
Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences, from cross-channel messaging and journey orchestration to AI-powered decisioning and optimization.
The company is consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

Braze strives to create equitable growth and opportunities inside and outside the organization.
Committed to offering all candidates a fair, accessible, and inclusive experience.
Recruiting practices are inclusive regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Encourages candidates to apply even if they do not meet 100% of the criteria.