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About the Role

Lead brand projects from kickoff to completion, creating thoughtful, story-driven identities for clients. Collaborate with Design and Project Management teams to deliver impactful and functional brand work.

Responsibilities

• Lead client kickoff meetings to define goals and creative direction.
• Develop and refine brand concepts, including logos, color palettes, and visual systems.
• Present brand concepts and revisions to clients and internal teams.
• Create print and digital collateral, including signage, ads, and brand assets.
• Manage multiple design projects and meet deadlines with consistent quality.
• Collaborate with design, web design, and project management teams for alignment.
• Provide and receive constructive peer feedback within the design team.
• Meet weekly with manager to discuss progress, challenges, and support.
• Utilize AI tools to support daily workflows.
• Support onboarding and knowledge sharing with new team members.
• Review and refine design deliverables for brand consistency.
• Attend team meetings and contribute to creative discussions.
• Participate in design trainings and apply coaching skills for team development.
• Support department initiatives and cross-team collaborations.
• Identify areas for creative or process improvement in design workflows.
• Participate in quarterly performance evaluations and goal-setting.
• Contribute to larger branding or internal creative projects.
• Attend quarterly business update meetings.
• Drive internal and external projects, including branding, website development, collateral, and multimedia production. Manage project schedules, timelines, priorities, and deadlines.
• Effectively manage time and prioritize tasks to complete projects, balancing client needs and internal responsibilities while maintaining quality.
• Serve as the primary client contact, leading design/strategy calls and maintaining regular communication to build strong relationships.
• Respond to client questions and requests, troubleshoot issues, and develop long-term client relationships.
• Ensure all deliverables meet high quality standards and client expectations, reviewing work thoroughly before delivery.
• Provide creative direction and feedback on print collateral, websites, and ad copy to maintain brand consistency.
• Collaborate with internal teams to resolve challenges, improve processes, and share knowledge.
• Continuously improve skills in marketing and design, staying current with industry changes.

Requirements

• Comfortable presenting and discussing creative concepts with clients and internal teams.
• Highly organized, detail-oriented, and capable of managing multiple projects simultaneously.
• Adaptable to shifting priorities and feedback, with a focus on problem-solving and creative flexibility.
• 3+ years of client-facing brand design experience in agency, in-house, or freelance settings.
• Familiarity with project management tools like Monday.com for tracking workflows.
• Knowledge of the dental or healthcare industry.

Skills

• Strong technical design knowledge across branding, print, and digital media.
• Advanced Adobe Creative Suite (Illustrator, Photoshop, InDesign, XD).
• Efficient in Figma.
• Proficient in Google Workspace.
• Moderate understanding of print production setup.
• Moderate experience with Generative AI (Flora, Claude Design, ChatGPT).
• Novice to moderate understanding of web design principles.
• Resourceful and confident self-starter with a results-oriented mindset.
• Exceptional proficiency in managing multiple client projects for seamless execution and satisfaction.
• Ability to build trust, nurture client relationships, and advocate for client success.
• Adaptable and comfortable in less structured environments, solving problems without straightforward solutions.
• Process and deadline-oriented, with an ability to improve and evolve processes.
• Strong, personable, professional, and responsive communication skills to articulate creative vision and interpret feedback.
• Commitment to Wonderist Agency's core values, taking pride in work and driving positive change.
• Positive, team-oriented attitude supporting collaboration and growth.
• Commitment to quality, accountability, and creative excellence.

Experience Level

• 3+ years of client-facing brand design experience

Education Level

• Bachelor’s or master’s degree in Graphic Design, Visual Arts, or related field