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About the Role

Purple Brand seeks an experienced, results-driven Sales Supervisor for its SoHo Flagship. This key leader drives sales, delivers exceptional client experiences, supports daily operations, and inspires team development. The ideal candidate has 3-5 years of luxury retail experience, strong clienteling and leadership skills, and a passion for fashion, culture, and elevated service. This role suits an individual who thrives in a fast-paced environment, motivated by building relationships, developing talent, and achieving business results.

Responsibilities

Achieve and exceed individual sales goals and KPIs (Sales Volume, UPT, ATV, Client Acquisition, Client Retention).
Deliver a best-in-class client experience through personalized styling, product expertise, and relationship building.
Motivate the sales team to achieve daily, weekly, monthly, and annual sales objectives.
Coach associates on selling techniques, clienteling strategies, and service standards.
Build and maintain a robust local and international client book, fostering long-term relationships.
Utilize various communication channels (phone, text, email, social) to strengthen client engagement and increase sales.
Serve as a brand ambassador, embodying PURPLE BRAND's culture, energy, and values.
Act as a positive role model and floor leader, fostering a collaborative, high-performance team environment.
Assist management with onboarding, training, and developing team members.
Provide real-time coaching and feedback to support individual and store performance goals.
Support management in executing business strategies, sales initiatives, and client development programs.
Partner with store leadership to ensure operational excellence and consistent execution of company standards.
Serve as a keyholder and execute opening and closing procedures.
Assist with scheduling priorities, floor coverage, and daily business needs.
Maintain an elevated sales floor environment reflecting luxury retail standards.
Support visual merchandising, floor moves, replenishment, and merchandising initiatives.
Oversee shipment processing, stock organization, inventory management, and cycle counts.
Ensure compliance with operational procedures, cash handling standards, and loss prevention policies.
Assist with packaging, gift wrapping, and client fulfillment requests with exceptional attention to detail.

Requirements

3-5 years of experience in luxury, contemporary, premium, or fashion-focused retail sales.
Previous supervisory, keyholder, or leadership experience in a retail environment preferred.
Proven track record of achieving and exceeding individual and store sales goals.
Strong clienteling skills to build, maintain, and grow a high-value client base.
Experience coaching, motivating, and developing retail teams.
Shopify POS experience preferred.
Experience utilizing CRM and clienteling tools to drive business performance.
Exceptional communication, organization, and follow-through skills.
Passion for fashion, luxury, culture, and emerging trends.
Ability to prioritize and adapt in a fast-paced retail environment.
Flexible availability including evenings, weekends, and holidays.
Ability to stand for extended periods.
Ability to lift up to 30 pounds when necessary.

Skills

Clienteling
Leadership
Product expertise
Selling techniques
Clienteling strategies
Shopify POS
CRM tools
Communication
Organization
Follow-through

Location

SoHo

Work Type

Onsite

Experience Level

3-5 years of experience
Experienced

Salary/Compensations

Competitive base pay
Commission eligibility

Benefits

Comprehensive extended health benefits package
Paid time off
Employee merchandise discount
Career growth & development opportunities
Opportunity to work within one of the fastest-growing contemporary luxury brands in the industry

About the Company

Founded in 2017, Purple Brand was built on the belief that luxury fashion should be both elevated and wearable.
Renowned for its industry-leading denim, innovative washes, and contemporary silhouettes.
Merges luxury craftsmanship with streetwear sensibility to create a modern uniform for a global community of creators, athletes, artists, and cultural tastemakers.
Has a growing international presence and flagship locations in key markets.
Continues to push the boundaries of contemporary fashion while remaining rooted in quality, authenticity, and innovation.
Seeks entrepreneurial leaders passionate about style, client experience, and team development.

Equal Opportunity

Purple Brand is an Equal Opportunity Employer.
Committed to fostering an inclusive workplace where creativity, individuality, and diverse perspectives are celebrated.