Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is for an energetic, style-driven Client Advisor to join the SoHo Flagship team. The position focuses on delivering an exceptional luxury client experience, driving individual sales performance, cultivating lasting client relationships, and serving as a brand ambassador. The ideal candidate has a minimum of 2 years of luxury, contemporary, or premium retail experience, a passion for fashion and culture, strong clienteling skills, and a desire to contribute to the brand's growth.

Responsibilities

Achieve and exceed individual sales goals and key performance indicators (KPIs), including Sales Volume, Units Per Transaction (UPT), Average Transaction Value (ATV), and Client Acquisition
Deliver a best-in-class client experience through personalized service, styling expertise, and relationship building
Create meaningful connections with clients in-store and through phone, text, email, and social outreach
Develop and maintain a robust local and international client book, focusing on long-term relationship building and repeat business
Demonstrate deep product knowledge across denim, ready-to-wear, footwear, and accessories, communicating craftsmanship, innovation, and storytelling
Act as a brand ambassador, representing the culture, energy, and values of PURPLE BRAND
Maintain an elevated sales floor environment reflecting luxury retail standards
Support visual merchandising, floor moves, replenishment, and merchandising initiatives with store leadership
Assist with shipment processing, inventory management, cycle counts, and stock organization
Ensure consistent adherence to all operational procedures and loss prevention standards
Support packaging, gift wrapping, and client fulfillment requests with attention to detail
Assist with assigned opening and closing procedures
Foster a positive, collaborative, and team-first environment
Partner with store leadership and corporate teams to resolve client concerns and support business objectives
Stay informed on product launches, seasonal collections, brand initiatives, and industry trends
Contribute to a culture of excellence, creativity, and continuous growth

Requirements

Minimum of 2 years of experience in luxury, contemporary, premium, or fashion-focused retail sales
Proven track record of achieving and exceeding individual sales goals and performance metrics
Strong clienteling skills with the ability to build, maintain, and grow a loyal client base
Passion for fashion, luxury, culture, and emerging trends
Exceptional communication, organizational, and follow-up skills
Results-driven with a high level of motivation, professionalism, and accountability
Experience with Shopify POS and retail technology platforms is preferred
Comfortable utilizing clienteling tools, CRM platforms, and digital communication channels to drive business
Ability to thrive in a fast-paced, dynamic retail environment
Flexible availability including evenings, weekends, and holidays
Ability to stand for extended periods and lift up to 30 pounds when necessary

Skills

Clienteling
Communication
Organizational
Follow-up
Shopify POS
Retail technology platforms
Clienteling tools
CRM platforms
Digital communication channels

Location

SoHo
New York City

Work Type

Onsite

Experience Level

Minimum 2 years of luxury, contemporary, premium, or fashion-focused retail sales experience

Salary/Compensations

Competitive Base Pay + Commission Eligibility

Benefits

Paid Time Off
Employee Merchandise Discount
Career Growth & Development Opportunities
Opportunity to work within one of the fastest-growing contemporary luxury brands in the industry

About the Company

Founded in 2017, Purple Brand was built on the belief that luxury fashion should be both elevated and wearable.
Renowned for its industry-leading denim, innovative washes, and contemporary silhouettes, the brand merges luxury craftsmanship with streetwear sensibility to create a modern uniform for a global community of creators, athletes, artists, and cultural tastemakers.
With a growing international presence and flagship locations in key markets, Purple Brand continues to push the boundaries of contemporary fashion while remaining rooted in quality, authenticity, and innovation.
The company seeks ambitious individuals passionate about style, client experience, and culture to help shape the future of the brand.

Equal Opportunity

Purple Brand is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where creativity, individuality, and diverse perspectives are celebrated.