About the Role
This role empowers smarter medical and economic decision-making, transforming health management at all life stages. As a Strategic Leader within the Technical Solution Design (TSD) team, you will build a best-in-class technical team covering Core Diagnostics, including Lab Systems/Automation, Informatics, Workflow, and Consulting. The TSD Regional Manager, East will develop and design strategies for complex customer bases like key strategic accounts and national/regional health systems. Responsibilities include managing multiple TSD "pods," fostering professional growth, developing training programs, creating technical materials with marketing and RFP teams, and ensuring team regulatory compliance.
Responsibilities
- Lead regional TSD teams as a strategic sales leader, developing customer relationships to drive technical sales differentiation.
- Guide the regional technical solution design team to analyze user needs, gather requirements, and design integrated, scalable solutions for clinical diagnostic healthcare customers.
- Coordinate with various departments including Sales, hospital executives, lab managers, project managers, IT personnel, and internal/external vendors.
- Manage a team of technical experts, serving as a communication link between US customers, sales, service teams, and international counterparts.
- Manage TSD team activities and workload to meet sales timelines for solution design deliverables.
- Develop and maintain competitive comparisons to support business strategy.
- Act as primary commercial contact for technical specialist teams, leveraging clinical laboratory science and operations knowledge for product and process improvement.
- Partner with Sales to identify consulting opportunities and develop customized solutions, including RFI/RFP assistance, solution development, and customer presentations.
- Develop the team to function as a single unit covering all technical expertise for Abbott products.
- Build and maintain effective long-term relationships with internal and external customers.
- Manage and support sales objectives and customer satisfaction.
- Implement and maintain the effectiveness of the quality system.
- Serve as a subject matter expert in clinical laboratory design specialties: strategic selling, automation, instrumentation, analytics, workflow, and/or informatics.
- Display leadership, mentor and coach team members, and lead training for succession planning within TSD.
- Maintain fiscal responsibility for revenue and expenses, aiming to exceed annual work plans.
Requirements
- 7+ years of experience in selling technical products/services/installations of automated diagnostics/laboratory automation systems, clinical laboratory science/operations/workflows, modifying informatics/middleware/automation software, or conducting data analyses with data mining software.
- Strong leadership and management skills
Skills
- Leadership
- Management
- Strategic selling
- Automation
- Instrumentation
- Analytics
- Workflow
- Informatics
- Technical sales
- Automated diagnostics systems
- Laboratory automation systems
- System integration
- Clinical laboratory science
- Laboratory operations
- Laboratory workflows
- Informatics software modification
- Laboratory middleware modification
- Automation software modification
- Data analysis
- Data mining software
Location
- Field-based remote
- East Region, United States (Maine to Florida coastline)
- Reside in the East Region near a major airport
Work Type
- Field-based remote
- Up to 75% travel (including overnights)
Experience Level
- 7+ years of experience
Education Level
- Bachelor's degree
Salary/Compensations
- $113,300.00 - $226,700.00
Benefits
- Career development with an international company
- Free medical coverage (Health Investment Plan (HIP) PPO)
- Excellent retirement savings plan with high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit (bachelor's degree program)
- Health and wellness benefits
About the Company
- Abbott is a global healthcare leader.
- Portfolio includes diagnostics, medical devices, nutritionals, and branded generic medicines.
- 115,000 colleagues serve people in over 160 countries.
- Recognized as a great place to work worldwide and one of Fortune's most admired companies.
- Recognized as one of the best big companies to work for, and best for diversity, working mothers, female executives, and scientists.
Equal Opportunity
- Abbott is an Equal Opportunity Employer, committed to employee diversity.
