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About the Role

Datadog is seeking a driven, entrepreneurial Customer Marketing Manager to join the Corporate Marketing team. This role focuses on sourcing, creating, and amplifying customer stories that highlight meaningful technology and business outcomes achieved with Datadog. It is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and can transform stories into compelling, data-driven programs. Datadog values its office culture, fostering relationships, collaboration, and creativity, and operates as a hybrid workplace to support work-life harmony.

Responsibilities

Source and track opportunities to promote customer wins by collaborating with cross-functional partners.
Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline/closed deals.
Build a portfolio of customer advocates through online and in-person engagements.
Interview customers and product leaders to produce customer marketing assets such as case studies, video testimonials, promotional quotes, and slides.
Design, deliver, and continuously optimize programs and incentive strategies to attract customer participation in advocacy activities.
Lead programs that drive high-quality customer reviews to peer review sites like Gartner Peer Insights, G2, and TrustRadius.
Influence team operations by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies.

Requirements

4+ years of experience in customer marketing and/or advocacy for a B2B technology company.
Exceptional communication (verbal and written) and interpersonal skills.
Capable of building strong relationships with customers and internal teams.
Proficient in CRM and business analytics tools.
Excellent organizational skills.
Ability to manage multiple projects simultaneously.

Skills

Customer marketing
Customer advocacy
Verbal communication
Written communication
Interpersonal skills
CRM proficiency
Business analytics (Salesforce, Metabase, Tableau)
Organizational skills
Project management

Location

Hybrid

Work Type

Hybrid

Experience Level

4+ years of experience in customer marketing and/or advocacy

Education Level

Bachelor’s degree in Marketing, Business, Communications, or a related field

Salary/Compensations

$94,000—$125,000 USD

Benefits

Generous and competitive benefits package
New hire stock equity (RSUs)
Employee stock purchase plan (ESPP)
Continuous career development and pathing opportunities
Product training
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
Healthcare benefits
Dental benefits
Parental planning benefits
Mental health benefits
401(k) plan and match
Paid time off
Fitness reimbursements

About the Company

Datadog is the leading observability and security platform for the AI era.
Provides businesses with unified visibility across the technology stack to manage complexity at scale.
Integrates applications, infrastructure, data, models, and security, using AI to detect and resolve issues proactively.
Trusted globally by Fortune 500 companies and high-growth AI leaders.
Enables businesses to move faster with clarity and confidence.

Equal Opportunity

Datadog offers equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.
Considers qualified applicants regardless of criminal histories, consistent with legal requirements.
Committed to making the Careers Page accessible to all users and provides assistance for application process accommodations.