About the Role
This role involves executing innovative social media and influencer marketing programs for recognized brands. It requires passion for digital culture, social media, influencer engagement, and emerging platforms, along with curiosity for new online communities and content formats. The digital team focuses on strategic thinking, content development, client service, and collaboration to deliver measurable results. The ideal candidate is organized, detail-oriented, and manages multiple client workstreams, contributing to campaigns from planning to execution, improving performance, and strengthening client relationships. Account Executives deliver exceptional client experiences and impactful campaigns.
Responsibilities
- Manage assigned portions of client programs and social media/influencer activation deliverables.
- Build strong client and teammate relationships through consistent communication and execution.
- Support account teams in preparing client updates, presentations, and campaign recommendations.
- Demonstrate understanding of client business goals, target audiences, competitive landscapes, and industry trends.
- Write and edit engaging, platform-native social content aligned with brand voice and campaign objectives.
- Assist in developing and executing social media strategies to increase awareness, engagement, and business impact.
- Manage content calendars and publishing schedules across multiple social platforms.
- Support community management via social listening, audience engagement, trend monitoring, and issue escalation.
- Stay informed on platform updates, emerging social trends, and best practices.
- Research, identify, and vet influencers and content creators aligned with client goals and audiences.
- Support influencer outreach, contracting, negotiation, content review, approval, and campaign coordination.
- Monitor influencer content performance and contribute recommendations to optimize future programs.
- Build and maintain positive relationships with influencers, creator partners, agents, and representatives.
- Demonstrate expertise across diverse influencer communities, industries, and subject matter areas.
- Track social media and influencer campaign performance using platform analytics and reporting tools.
- Contribute to recurring client reports by analyzing data, identifying trends, and providing actionable insights.
- Support measurement efforts tied to client objectives, including awareness, engagement, website traffic, and lead generation.
- Help identify opportunities for optimization based on performance data and campaign learnings.
- Collaborate effectively with creative, paid media, analytics, and PR teams.
- Mentor interns and junior team members on foundational social media, influencer, and account management tasks.
- Contribute ideas for creative campaigns, content strategies, influencer activations, and emerging digital opportunities.
- Pursue ongoing learning and professional development to stay current with industry trends and platform innovations.
Requirements
- 2–4 years of agency experience or equivalent in social media, influencer marketing, digital marketing, or content development.
- Strong understanding of major social media platforms, including LinkedIn, Instagram, TikTok, X, Facebook, Reddit, and YouTube, and emerging channels.
- Experience supporting social media programs and influencer marketing campaigns.
- Ability to independently capture, edit, and produce social media content for client channels, including filming short-form video at client locations, events, and activations.
- Comfortable both behind and in front of the camera, including self-filming and appearing in content when required, to create platform-native assets.
- Demonstrated ability to manage multiple projects simultaneously while maintaining strong attention to detail and meeting deadlines.
- Strong written and verbal communication skills, including copywriting, emails, and presentations.
- Growth mindset with a desire to continuously learn, improve, and take on new challenges.
- Strong organizational and project management skills.
- Ability to analyze performance data and translate findings into actionable recommendations.
- Proven ability to work collaboratively within cross-functional teams and contribute to a positive team culture.
- Experience with social media management and analytics tools such as Sprout Social, Sprinklr, Traackr, Audiense, or Google Analytics.
Skills
- Social media marketing
- Influencer marketing
- Digital marketing
- Content development
- Client service
- Account management
- Strategic thinking
- Content creation
- Video filming and editing
- Community management
- Social listening
- Trend monitoring
- Issue escalation
- Analytics and reporting
- Data analysis
- Project management
- Organizational skills
- Written communication
- Verbal communication
- Copywriting
- Presentation skills
- Collaboration
- Mentorship
- Sprout Social
- Sprinklr
- Traackr
- Audiense
- Google Analytics
- TikTok
- X
- YouTube
Location
- New York, NY
- San Francisco, CA
- California
- Colorado
- Connecticut
- Florida
- Georgia
- Illinois
- Iowa
- Kansas
- Maryland
- Massachusetts
- Michigan
- New Hampshire
- New Jersey
- New York
- North Carolina
- Ohio
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- Tennessee
- Texas
- Utah
- Virginia
- Washington
- Washington, D.C.
Work Type
- Full-time
- Hybrid
- Remote
Experience Level
- 2–4 years of agency experience or equivalent
Salary/Compensations
- $67,000 to $72,000
Benefits
- Competitive benefits package
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with employer matching
- Generous vacation policy
- Extended summer and winter breaks
- Early log-off on Fridays through Empower Hours program
- Flexible hybrid work model
- FSA options
- Paid parental leave benefits
- Commuter benefits
- Annual Growth Mindset stipend for books, events, or learning experiences
- Monthly technology reimbursement
- Wellness benefit program for mental and physical health
- 501c3 donation matching program
- Mentorship opportunities
- Ongoing professional development opportunities
- Monthly recognition and team celebrations
- Employee referral bonuses
- New business referral bonuses
- Quarterly Highwire events and team gatherings
- Dog-friendly office environment
- Supportive, inclusive, and collaborative workplace
About the Company
- Highwire is a strategic marketing communications agency partnering with ambitious companies and established brands across B2B technology, healthcare, cybersecurity, energy, professional, and financial services.
- They offer integrated expertise in strategic marketing, corporate reputation, creative, and insights to deliver measurable impact.
- The company believes storytelling fuels transformation and fosters an inclusive environment where all voices are represented.
- Highwire's people-first culture is driven by four core values: Team Empowerment, Growth Mindset, Inclusion Always, and Fierce Distinction.
- They seek individuals who value accountability, high standards, and motivation to contribute to an award-winning culture.
Equal Opportunity
- Highwire fosters an inclusive environment where everyone, regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion, and different abilities, feels safe, celebrated, and worthy.
- The commitment to diversity, inclusion, and belonging is foundational to their business and culture.
