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About the Role
RH Outlets are integral to our integrated ecosystem, redefining luxury value in home furnishings across over 40 locations in North America and Europe. They curate beautifully crafted, discontinued, returned, or slightly imperfect items, balancing quality, design, and value. This extends design life, broadens brand reach, and embodies the belief that great design should be inspiring and accessible. The Outlet Assistant Store Leader partners with the Outlet Leader to drive operational excellence and foster a culture of quality and service, creating an environment where teams thrive and customers enjoy extraordinary experiences. The ideal candidate is a passionate, solutions-driven leader who excels in fast-paced settings, views challenges as opportunities, and develops teams for exceptional results.
Responsibilities
- Coach, lead, and develop the team in partnership with the Outlet Leader.
- Review and analyze business performance to identify opportunities and achieve extraordinary results.
- Partner with cross-functional teams for seamless coordination of sales, operations, and customer service initiatives.
- Maintain merchandising standards reflecting the RH brand and Outlet vision.
- Ensure visual presentation supports safety, cleanliness, and operational excellence.
- Model adaptability and guide the team through change with a solutions-focused approach.
- Represent the RH brand through communication, personal presentation, and professionalism.
Requirements
- 3+ years of leadership experience in retail, preferably in home furnishings.
- Proven ability to inspire, coach, and develop high-performing teams.
- Analytical and strategic thinker with sound decision-making skills.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Adaptable and resilient, with a solutions-focused approach to change and challenges.
- Flexibility to work a dynamic schedule across all operational hours.
- Ability to lift and move items up to 50 lbs., using proper equipment and safety techniques.
- Ability to maneuver throughout the sales floor and stockroom.
- Ability to perform prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.
Skills
- Leadership
- Coaching
- Team Development
- Analytical Thinking
- Strategic Thinking
- Decision-Making
- Mac operating systems
- iOS devices
- Microsoft Office
- Google applications
- Adaptability
- Resilience
- Problem-Solving
Location
- North America
- Europe
Experience Level
- 3+ years of leadership experience
About the Company
- RH Outlets are integral to our integrated ecosystem, redefining luxury value in home furnishings.
- Outlets operate in over 40 locations across North America and Europe.
- Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, balancing quality, design, and value.
- Outlets extend the life of designs, connect the brand to a broader audience, and embody the belief that great design should be inspiring and accessible.
Equal Opportunity
- RH is an equal opportunity employer.
- Does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.