About the Role
The Facilities Manager provides leadership and oversight for facilities operations at a designated location, set of buildings, or campus. This role ensures the effective implementation of policies, procedures, and workplace services that result in a well-managed and well-maintained environment. Key responsibilities include responding to tenant needs, ensuring environmental health and safety, and aligning services with client goals. The Facilities Manager coordinates activities, financials, vendors, and staffing to meet current and future operational needs.
Responsibilities
- Oversee daily facility or campus operations, including custodial, life-safety, engineering, site services, and general maintenance.
- Manage contracts, ensuring regular review, required bidding, and invoice matching contract pricing.
- Supervise interior and exterior property maintenance programs.
- Respond promptly to tenant and occupant requests.
- Oversee contract programs to assess tenant/occupant needs and ensure prompt problem resolution in accordance with contract scope and SLAs.
- Ensure accurate and timely completion of site-specific documentation and reports, including Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Compliance Logs (Local Code, ADA, OSHA), Safety Meeting Log, Elevator and Janitorial Logs, Purchase Order Log, Vendor COIs, As-built Drawings, Paid Invoices File, General and Contract Files, Annual Property Conditions, and Year-End Performance Report.
- Prepare, review, and approve budgets, financial reports (monthly/quarterly), contracts, expenditures, and purchase orders for facilities.
- Coordinate annual budget, quarterly reforecast, and business plan preparation.
- Assist in developing capital budgets, including contributions to a five-year plan for maintenance, facility improvement, and cost reduction.
- Collect, analyze, and report statistical data for facility management objective assessment.
- Hire, train, and evaluate facility personnel; foster positive staff relations.
- Ensure compliance with management contracts and insurance requirements.
Requirements
- Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
- 5–7 years of experience in commercial high-rise, campus, or property portfolio management.
- Preferred experience in leasing, construction, engineering, and all facets of property operation and building management.
- Experience in critical system environments.
- Experience in developing and implementing programs to drive cost efficiencies.
- Experience with CMMS/Work Order Management systems.
- Recommended certifications: CFM (IFMA), BOMA, or other engineering/business/technical certifications.
- Ability to read construction specifications and blueprints.
- Proficiency in contract language and management agreements.
- Strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint).
- Financial management expertise, including budgeting and forecasting.
- Familiarity with financial systems (Yardi preferred).
- Skilled in Building Management Systems (BMS) maintenance and monitoring.
Skills
- Communication Proficiency (oral and written)
- Technical Proficiency
- Problem Solving and Analysis
- Leadership
- Teamwork Orientation
- Relationship Management
- Financial Management
Experience Level
- 5–7 years of experience
Education Level
- Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration
Salary/Compensations
- $85,000.00 - $100,000.00
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance programs
- Disability insurance programs
- Paid time away from work
- Unpaid time away from work
About the Company
- Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services.
- Leverages specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers.
- Employs 52,000 people in nearly 400 offices across 60 countries.
- One of the largest firms in the industry with over 100 years of history.
- Generated $9.5 billion in revenue from core services in 2023.
Equal Opportunity
- C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
- The company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics.
- Discrimination of any type will not be tolerated.
- Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com.
