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About the Role
This role involves shaping and scaling a critical enterprise platform in revenue cycle management (RCM), sitting at the intersection of UX design, product strategy, and technical prototyping. The Senior Product Designer will partner with Product and Engineering to define and deliver complex, high-impact workflows. This position encompasses both 0→1 development and scaling, evolving an existing multi-surface product in production while establishing a new client-facing, AI-enabled offering. The product supports the back end of the RCM lifecycle with interconnected tools and workflows characterized by high data density and operational complexity, spanning an existing internal production system and a new client-facing, AI-enabled product.
Responsibilities
- Shape and scale a new product
- Partner with Product and Engineering to define and deliver complex, high-impact workflows
- Evolve a large, multi-surface product already in production
- Help stand up a new client-facing, AI-enabled offering
- Simplify high-density systems
- Independently drive user research and discovery
- Influence design patterns for others
- Define the future of enterprise design in healthcare technology
- Operate in a modern design and engineering environment
- Shape product direction and design systems at scale
Requirements
- 7–10+ years in Product Design / UX Design
- Portfolio demonstrating enterprise UX, complex workflow design, end-to-end ownership, and outcome-driven problem framing
- Deep expertise in Figma and modern design tooling
- Experience designing for data-dense, workflow-heavy environments
- Ability to independently drive user research and discovery
- Strong cross-functional communication and collaboration skills
- Experience building high-fidelity prototypes outside Figma
- HTML / CSS / JavaScript fundamentals
- Comfort in dev-adjacent workflows (e.g., VS Code)
- Comfort in AI-assisted prototyping (e.g., Claude / code-gen tools)
- Working understanding of how design translates into front-end architecture and component systems
Skills
- Problem-first approach
- Craft for clarity
- Simplifying high-density systems
- Technical fluency in hybrid design-and-code environments
- Building new products
- Systems thinking
- Figma
- Modern design tooling
- User research
- Discovery
- Cross-functional communication
- Collaboration
- High-fidelity prototyping
- HTML
- CSS
- JavaScript
- React familiarity preferred
- VS Code
- AI-assisted prototyping (Claude / code-gen tools)
- Front-end architecture understanding
- Component systems understanding
- Enterprise SaaS experience (nice to have)
- Fintech experience (nice to have)
- Complex B2B platform experience (nice to have)
- Design-system contribution (nice to have)
- Startup or early-stage product experience (nice to have)
- Exposure to AI-enabled product experiences (nice to have)
Experience Level
- Senior
- 7–10+ years in Product Design / UX Design
Benefits
- Competitive benefits package
About the Company
- R1 RCM Inc. is dedicated to finding new solutions in healthcare technology.
- The company offers opportunities for continuous learning, cross-group collaboration, and career exploration.
- Associates contribute, think boldly, and create meaningful work that impacts communities globally.
- The company drives customer success, improves patient care, gives back to the community, and takes care of its team.
Equal Opportunity
- R1 RCM Inc. is dedicated to the fundamentals of equal employment opportunity.
- Employment practices shall not be based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
- The company provides a workplace free from harassment based on protected categories.
- Reasonable accommodation for disabilities is available for the job application process; contact 312-496-7709 for assistance.