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About the Role
This role involves building and supporting systems responsible for acquiring multi-million dollar monthly revenue. The Software Engineer will work with the latest technology stack, making decisions that directly impact the final product. Responsibilities include developing scalable solutions following software development best practices to meet customer needs.
Responsibilities
- Lead direction of technology systems powering ticket marketplace offerings.
- Develop experiments and innovative solutions for competitive advantage.
- Encourage team members and champion technology improvements.
- Work cross-functionally with development teams and business stakeholders to deliver iteratively.
- Tackle challenges scaling an e-commerce marketplace by developing creative algorithms and features.
- Maximize value and efficiency across the organization.
- Collaborate to develop and maintain best practices across the software development lifecycle.
- Mentor other engineers through pairing, code reviews, and tech talks.
Requirements
- 4+ years of professional software engineering experience, preferably in backend or distributed systems.
- Strong Java experience.
- Spring Boot experience highly preferred.
- Experience building REST APIs, event-driven services, or asynchronous consumers/producers.
- Familiarity with relational databases and data-access patterns.
- MyBatis or similar experience is a plus.
- Experience with automated testing, integration testing, CI/CD, and production debugging.
- Comfort working with payment, ordering, accounting, tax, fraud, or customer-service systems.
- Ability to reason about correctness, idempotency, failure handling, retries, reconciliation, and auditability in transaction-heavy systems.
- Strong written and interpersonal communication skills to document and share team best practices.
- Exposure to design systems and A/B testing.
- Proactive mindset toward embracing, experimenting, and integrating AI tools to drive efficiency, elevate work, and contribute to a culture of innovation.
Skills
- Java
- Spring Boot
- REST APIs
- Event-driven services
- Asynchronous consumers/producers
- Relational databases
- Data-access patterns
- MyBatis
- Automated testing
- Integration testing
- CI/CD
- Production debugging
- Payment systems
- Ordering systems
- Accounting systems
- Tax systems
- Fraud systems
- Customer-service systems
- Correctness reasoning
- Idempotency reasoning
- Failure handling
- Retries
- Reconciliation
- Auditability
- Written communication
- Interpersonal communication
- Design systems
- A/B testing
- AI tools integration
Location
- Chicago, IL
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years of professional software engineering experience
Salary/Compensations
- $100,000-$125,000
Benefits
- Annual bonus incentives
- FLEX PTO
- Mental health days
- Medical insurance
- Dental insurance
- Vision insurance
- 401K matching
- Monthly credits and discounts for attending live events
- Variety of additional workplace perks
About the Company
- Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace.
- Committed to connecting fans to live events, artists, and teams.
- Believes in the power of experiences and building products that inspire human connections.
- Named one of Built In's top places to work in 2025.
- Company culture empowers employees, encourages collaboration, and leverages data for innovation.
- Harnesses emerging technology to power performance and unlock creativity.
- Actively embraces AI tools to enhance decision-making, improve workflows, and produce better customer outcomes.
Equal Opportunity
- Vivid Seats is an equal opportunity employer.
- Values the critical importance of a diverse workforce and sense of belonging.
- Encourages applicants regardless of whether they meet every qualification, as many roles have flexible requirements.