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About the Role

The UX team at The Trade Desk is re-imagining the information experience for partners and developers, building a content layer that enables AI agents, integration wizards, and a global developer ecosystem. As a Senior Technical Content Designer, you will architect and write technical content for successful platform integration. This role requires thinking in content layers (orientation, decision, implementation) and understanding that well-structured documentation is readable, retrievable by AI, and actionable in self-serve workflows. You will identify product experience gaps through insightful questioning. The ideal candidate is a strong communicator with technical aptitude, an information architecture mindset, and intellectual curiosity, comfortable shaping content strategy and governance frameworks as well as writing integration guides. This role focuses on creating technical content primarily for developers and integration partners, joining a high-performing technical writing team and collaborating with product managers, engineers, and technical account managers.

Responsibilities

Write clear, accurate, well-organized documentation for a developer audience in Markdown and HTML, covering APIs, SDKs, integration guides, quickstarts, and workflow-oriented narratives.
Design content architecture across orientation, decision, and implementation layers, ensuring users can find, understand, and act independently.
Write with structure and precision for human readers and AI-assisted workflows, maintaining clear information hierarchy, consistent terminology, and complete context.
Define and implement conditional content and tagging strategies, including persona routing, protocol dimensions, and environment conditions.
Update API and integration documentation in GitLab repositories using Git (branching, pull requests, merging to main).
Contribute to content governance frameworks by defining ownership, freshness policies, and quality standards.
Conduct UX and heuristic evaluations of the documentation experience, translating findings into concrete content and structural improvements.
Collaborate with engineering on authoring toolchain improvements, such as reducing page replication, improving multi-portal support, and automating reference generation.
Monitor and respond to user feedback to continuously improve content quality and coverage.
Write end-user documentation and UI copy as needed.

Requirements

7+ years of technical writing or technical content design experience.
Proven experience documenting SDKs, RESTful APIs, and GraphQL APIs, including writing integration guides and developer-facing content with code samples.
Experience working in a docs-as-code environment using Git, GitHub, GitLab, or similar tools.
Ability to work with Markdown, HTML, XML, CSS, or YAML to write, edit, and troubleshoot deliverables.
Familiarity with structured authoring principles: single sourcing, conditional content, content modeling, and writing for reuse.
Understanding of how well-structured, consistently written content performs better in AI-assisted search and retrieval.
Ability to evaluate documentation UX using established frameworks (heuristic evaluation, user journey analysis) and translate findings into actionable improvements.
Experience with or strong interest in content governance: establishing standards, ownership models, and scalability frameworks in multi-contributor environments.
Exceptional writing, editing, and critical thinking skills, including questioning SMEs and advocating for the reader.
Familiarity with technical writing style guides and best practices (Microsoft Writing Style Guide, Google Developer Documentation Style Guide, or equivalent); experience applying or contributing to a team style guide.
Ability to develop cross-functional rapport with product managers, engineers, product marketing, and account managers.
Ability to learn complex systems quickly and take responsibility for assigned areas.
Commitment to creating high-quality, accessible developer documentation experiences.
Deep familiarity with code editors and developer tooling (Visual Studio Code or equivalent).
Familiarity with project management and communication tools (Jira, Confluence, Slack).
Experience creating technical diagrams (workflow, integration, entity) using industry-standard diagramming tools.
Familiarity with AI tools and AI-assisted documentation workflows.
Self-starter with great attention to detail, strong time management, and sound decision-making.
Ability to manage multiple projects and handle frequent context-switching.
Comfortable working in ambiguity and advocating for content strategy decisions with cross-functional stakeholders.

Skills

Technical writing
Technical content design
SDK documentation
RESTful API documentation
GraphQL API documentation
Integration guide writing
Developer-facing content creation
Code sample provision and maintenance
Docs-as-code
Git
GitHub
GitLab
Markdown
HTML
XML
CSS
YAML
Structured authoring principles
Single sourcing
Conditional content
Content modeling
Content reuse
AI-assisted search and retrieval optimization
Documentation UX evaluation
Heuristic evaluation
User journey analysis
Content governance
Writing
Editing
Critical thinking
Technical writing style guides (Microsoft Writing Style Guide, Google Developer Documentation Style Guide)
Cross-functional collaboration
Complex system learning
Code editors (Visual Studio Code)
Jira
Confluence
Slack
Technical diagramming
AI tools
AI-assisted documentation workflows
Attention to detail
Time management
Decision-making
Project management
Context-switching
Content strategy advocacy
Digital advertising technology (highly desired)
Programmatic advertising concepts (highly desired)
OpenAPI Specification (highly desired)
API testing tools (Postman) (highly desired)
Developer portal platforms (highly desired)
Docs-as-code pipelines (highly desired)
Content platform architecture (highly desired)
Content-as-infrastructure thinking (highly desired)
Content layering (highly desired)
Workflow-oriented documentation (highly desired)
Guided user journeys (highly desired)
i18n readiness (designing or auditing documentation) (highly desired)
Localization workflows or frameworks (highly desired)
Autogenerated API reference integration (highly desired)

Experience Level

Senior
7+ years of technical writing or technical content design experience

Education Level

Degree in English, Technical Writing, Computer Science, Linguistics, or equivalent experience

Salary/Compensations

$151,600—$189,200 USD

Benefits

Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
Retirement benefits (401k plan and company match)
Short and long-term disability coverage
Basic life insurance
Well-being benefits
Reimbursement for certain tuition expenses
Parental leave
Sick time (1 hour per 30 hours worked)
Vacation time (up to 120 hours through the first year, 160 hours thereafter for full-time employees)
Around 13 paid holidays per year
Employee Stock Purchase Plan (purchase company stock at a discount)
Stock-based compensation grants (eligibility based on company and individual performance)
Variable compensation-based incentives and commissions (depending on the role)

About the Company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices.
Our technology helps advertisers reach the right audiences across the open internet, from streaming TV and podcasts to mobile apps and news.
We make advertising more transparent, effective, and responsible, supporting trusted journalism, quality entertainment, and creators worldwide.
The world’s brands and agencies rely on us to reach customers and grow businesses responsibly.
The scale of our platform presents unique technical challenges, including processing massive datasets in real time and building globally reliable systems.
Working here offers worldwide impact, diverse perspectives, encouragement for curiosity, and teams that foster mutual learning.
As a leader and change driver in programmatic advertising, The Trade Desk transforms how content is monetized and consumed.

Equal Opportunity

The Trade Desk is an equal opportunity employer.
All aspects of employment will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652 (for LA JOBS ONLY).
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records (for SF JOBS ONLY).
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
Reach out to accommodations@thetradedesk.com to request an accommodation or discuss accessibility needs for accessing our Company Website or navigating the hiring process. Include preferred contact details and specify the nature of your request; information shared will be handled confidentially and will not impact hiring decisions.