Software Engineering Manager – Customer Applications at SquareTrade | California, United States | Rezi

Software Engineering Manager – Customer Applications at SquareTrade

Software Engineering Manager – Customer Applications

SquareTrade · California, United States

1 months ago

Software Engineering Manager – Customer Applications

SquareTrade · California, United States

2 months ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Software Managing Engineer ensures users receive maximum value from developed products. This is a hands-on leadership role, committed to pair-programming and test-driven development. The role manages application production and is accountable for digital product success through key performance and customer indicators. This individual selects, leads, counsels, motivates, sets expectations, and evaluates small to medium teams. They advise direct reports on administrative policies, procedures, risks, issues, problem resolution, and priorities, and assist in defining, implementing, and prioritizing IT policies, procedures, and best practices. The Software Managing Engineer influences team and business results.

Responsibilities

  • Shape product architecture and design.
  • Collaborate on strategy across product portfolios with product managers, peers, and stakeholders.
  • Lead and participate in daily site, cross-site, and product team standups.
  • Lead and participate in retrospectives, fostering empathetic feedback.
  • Establish continuous integration, continuous delivery, and continuous deployment pipelines and practices, advocating for a strong culture through coaching.
  • Lead and participate in knowledge sharing to grow the engineering community's collective knowledge.
  • Serve as team anchor and technical leader, guiding technology choices, problem-solving, and conflict resolution.
  • Coach the team in daily paired programming and test-driven development practices.
  • Act as a player-coach, leading by example in building technical product capabilities.
  • Lead and participate in inceptions and iteration planning, providing technical input to backlogs with product managers.

Requirements

  • Bachelor's Degree in Computer Science or related field
  • 8 or more years of engineering experience
  • 2 or more years of management experience with full-time software engineers
  • Strong proficiency in Python, Java, Spring Boot, Kafka, and microservices framework
  • Good understanding of web technologies, such as Angular, SSO, Auth0, event tracking, and monitoring tools
  • Experience with relational databases, such as PostgreSQL
  • Comfortable working in a pair-programming (XP) environment
  • Hands-on experience with Test-Driven Development (TDD) and writing high-quality, testable code
  • Hands-on experience coaching and mentoring software engineers

Skills

  • Python
  • Java
  • Spring Boot
  • Kafka
  • Microservices framework
  • Angular
  • SSO
  • Auth0
  • Event tracking
  • Monitoring tools
  • PostgreSQL
  • Pair-programming (XP)
  • Test-Driven Development (TDD)
  • Coaching software engineers
  • Mentoring software engineers
  • Generative AI technologies
  • Cloud environments (Azure, AWS)
  • Hybrid environments (on-prem systems)
  • CI/CD pipelines
  • DevOps practices
  • GitHub for version control and collaboration
  • Warranty domain experience
  • Insurance domain experience
  • Fintech domain experience
  • E-commerce domain experience

Location

  • Bay Area Office
  • Denver, CO office

Work Type

  • Hybrid

Experience Level

  • 8 or more years of engineering experience
  • 2 or more years of management experience

Education Level

  • Bachelor's Degree in Computer Science or related field

Salary/Compensations

  • San Francisco Bay Area, California: $185K - 250K

Benefits

  • Medical, dental, and vision coverage with network optionality
  • Ability to contribute to a Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • Up to 4% company match into 401(k)
  • Contributions into company-sponsored pension
  • Annual bonus program with a target of 10% of base salary
  • $75/month budget for physical wellbeing
  • $80/month stipend to subsidize connectivity costs
  • Mental health resources including free 1:1 therapy, coaching sessions, and digital resources
  • Supportive leave policies
  • Flexible Time Off Policy
  • 9 Company Holidays
  • Tuition reimbursement up to $5,250 per year
  • Various corporate perks and discounts

About the Company

  • SquareTrade/Allstate Protection Plans (APP) is the fastest growing company of its kind.
  • Revolutionizing a $30 billion industry with service innovation and customer satisfaction.
  • Partners with large retailers and carriers including Home Depot, Walmart, Target, Amazon, Costco, and T-Mobile.
  • Consistently wins industry awards and receives tens of thousands of 5-star reviews.
  • A member of the Allstate family.
  • Headquarters in San Francisco and London.
  • Currently expanding in Europe and Asia Pacific, including Japan and Australia.

Equal Opportunity

  • Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
  • SquareTrade is proud to be an Equal Employment Opportunity employer.
  • Committed to creating an inclusive work environment for all employees.
  • Celebrates diversity and encourages applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.
  • It is the Company’s policy to employ the best qualified individuals available for all jobs.
  • Any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.
  • This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.