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About the Role

The Assistant Community Director supports the company's mission through effective resident communications, manages rent collections, maintains resident records, handles delinquencies, and reports financial data. This role requires embracing core values and prioritizing the health, well-being, and safety of all stakeholders.

Responsibilities

• Maintain accounts receivable
• Maintain resident records, reporting, and management system
• Provide assistance to the Community Director
• Maintain positive resident relations
• Lease the community
• Market the community
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs
• Take ownership of rent collections
• Manage delinquencies
• Report the property’s financial data
• Embrace core values and set an example to the team
• Prioritize safety and ensure the health, well-being, and safety of team members, residents, and contractors

Requirements

• High School diploma or GED
• 1-2 years of on-site management operations knowledge (preferred)
• Possess a valid driver’s license and current automobile insurance
• Able to adhere to set and variable work schedule, including weekends and emergencies
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and attend company functions in other cities

Skills

• Yardi software experience (preferred)
• Knowledge of Microsoft Office and Outlook software

Location

• Office and field environments within residential apartment communities
• Travel within major metropolitan areas

Work Type

• Set and variable work schedule, including weekends and emergencies

Experience Level

• 1-2 years of on-site management operations knowledge (preferred)

Education Level

• High School diploma or GED

Benefits

• Comprehensive benefits package
• 50% apartment rental discount for onsite team members
• 20% rental discount for all other employees
• Multiple medical plan options
• Multiple dental plan options
• Multiple vision plan options
• Company-paid life insurance
• Company-paid disability insurance
• Paid parental leave
• 401(k) with company match
• Pet insurance
• Tuition reimbursement
• Flexible spending account options
• Health savings account options
• Fitness Bucks program
• Paid time off
• Company holidays
• Floating holiday
• Birthday holiday

About the Company

• CWS is a multi-award winning organization, recognized as one of the Best Places to Work in Multifamily Housing, valuing its employees as its greatest asset.
• The company's competitive advantage is hiring leaders who successfully interact with colleagues and others.
• CWS's volunteer program, BRIDGE, provides employees opportunities to give back to local communities through volunteerism and community involvement.
• Since 1969, CWS has delivered exceptional living experiences, serving over 60,000 residents and 800 team members across the country.
• The company's purpose is “Enhancing Lives the CWS Way!”
• CWS embodies five core values: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, and A Demand for Excellence with a Sense of Urgency.