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About the Role

The Dietary Aide supports resident safety by preparing meals and providing high-quality care, aligning with the organization's vision and mission. The role requires a passionate, team-oriented individual with a strong moral compass, dedicated to making meaningful connections and 'Making Every Moment Matter™'.

Responsibilities

• Participate in departmental and town hall meetings.
• Receive verbal/written endorsement regarding changes in resident status.
• Ensure open communication among staff and team members.
• Encourage participation in the Home’s committees/teams.
• Report observations to Food Service Manager/Supervisor regarding resident care, including food preferences, likes, dislikes, and intake.
• Mentor new staff and students.
• Support and promote a team approach.
• Deliver ongoing customer service to staff, residents, families, and the public.
• Ensure optimal quality of life for each resident through individualized care.
• Follow therapeutic interventions per resident’s plan of care.
• Contribute to a pleasurable dining experience for residents during mealtimes.
• Report faulty equipment and ensure its removal from the unit.
• Complete documentation records for every shift, including food temperature, freezer, fridge, sanitizer, dish machine, equipment checklist audit, and cleaning checklists.
• Adhere to Infection Prevention and Control and Safe Food Handling procedures.
• Understand and participate in improving quality indicators, achieving satisfactory results.
• Monitor and maintain inventory for work areas, communicating needs to the Cook or Food Services Supervisor/Manager.
• Utilize equipment and supplies within budgetary constraints.
• Complete all required annual education.
• Perform other assigned duties as indicated in the Job Task Inventory.

Requirements

• Preference for candidates who completed or are enrolled in a Food Service Worker program at a College of Applied Arts and Technology or a private career college.
• Preference for candidates who completed an apprenticeship program in Cook, Institutional Cook, or Assistant Cook under the Apprenticeship and Certification Act, 1998, the Ontario College of Trades and Apprenticeship Act, 2009, or the Building Opportunities in the Skilled Trades Act, 2021.
• Preference for candidates who entered into a registered training agreement in Cook, Institutional Cook, or Assistant Cook under the Apprenticeship and Certification Act, 1998, the Ontario College of Trades and Apprenticeship Act, 2009, or the Building Opportunities in the Skilled Trades Act, 2021.
• Appropriate skills, knowledge, and experience in institutional, health care, restaurant, or hospitality food service.
• Food Handler Certification from Public Health or a certified agency.
• Previous institutional dietary service experience preferred.
• Ability to read, understand, and follow recipe directions, diet orders, and work assignments.
• Ability to work flexible hours, including emergency situations.
• Knowledge of the Ministry of Long-Term Care, Public Health, and Home’s rules, regulations, policies, and procedures.
• Ability to communicate both orally and in writing.
• Good interpersonal skills.
• Demonstrated person-centered and customer-focused approach, turning tasks into positive social interactions.
• Ability to undertake and meet all legal requirements while promoting individual rights and managing risk.
• Clear vulnerable sector screening (within the last 6 months).
• Recent TB test results (within the last 6 months) or a chest X-ray (within the last 1 year).
• Two supervisory references required.
• Proof of all required vaccines; employer strongly recommends staying up to date with recommended vaccines.

Skills

• Food Handler Certification
• Institutional dietary service experience
• Ability to read and follow recipe directions
• Ability to follow diet orders
• Ability to follow work assignments
• Flexible work availability
• Knowledge of Ministry of Long-Term Care regulations
• Knowledge of Public Health regulations
• Knowledge of Home’s rules, regulations, policies, and procedures
• Oral communication
• Written communication
• Interpersonal skills
• Person-centered approach
• Customer-focused approach
• Risk management
• Teamwork
• Safe Food Handling procedures
• Infection Prevention and Control

Work Type

• Casual basis
• Flexible hours

Experience Level

• Previous institutional dietary service experience preferred

Education Level

• Completion or enrollment in a Food Service Worker program (College of Applied Arts and Technology or private career college)
• Apprenticeship program in Cook, Institutional Cook, or Assistant Cook
• Registered training agreement in Cook, Institutional Cook, or Assistant Cook
• Food Handler Certification

Salary/Compensations

• Starting wage rate: $24.08/hour

Benefits

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

About the Company

• Passionate about ‘Making Every Moment Matter™’.
• Committed to resident safety.
• Provides high-quality care in accordance with the organization's vision and mission.

Equal Opportunity

• Committed to ensuring hiring practices are equitable, inclusive, and privacy-conscious.
• Handles personal information in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and internal privacy policies.
• Strives to be diverse, inclusive, fair, equitable, and accessible by addressing barriers and promoting dignity and respect for all.
• Offers accommodation at any time during the recruitment process.