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About the Role

The Key Lead ensures customers receive a quality in-store experience by supervising the floor, guiding Brand Reps and Stock Associates, and ensuring effective store operations. As part of the store leadership team, this role drives store performance through customer experience and achieving daily sales goals.

Responsibilities

• Perform opening and closing routines
• Operate register and Point of Sale systems
• Fulfill OMNI Channel Orders
• Demonstrate product knowledge and brand awareness to drive sales
• Build and maintain visual displays
• Analyze reporting to inform decision making
• Protect store assets and perform inventory control
• Represent the brand and exemplify company culture and values

Requirements

• High School Diploma/G.E.D. preferred, or equivalent
• 1 year of retail experience preferred
• Experience in leading groups or teams preferred
• Maintain a strong customer focus
• Demonstrate exceptional interpersonal skills
• Possess strong communication skills
• Show knowledge of current fashion trends
• Be energetic, outgoing, and assertive
• Take initiative and show confidence
• Master adaptability and flexibility
• Balance multiple tasks while being detail-oriented
• Engage in applied learning and proactive thinking
• Exhibit a strong work ethic

Skills

• Customer focus
• Interpersonal skills
• Communication skills
• Fashion trend knowledge
• Energetic
• Outgoing
• Assertive
• Initiative
• Confidence
• Adaptability
• Flexibility
• Multitasking
• Detail-oriented
• Applied learning
• Proactive thinking
• Strong work ethic

Work Type

• Part-time
• Minimum 12-16 hours per week
• Required availability on Saturdays and Sundays
• Required availability on certain holidays
• Increased hours during peak timeframes

Experience Level

• 1 year of retail experience preferred
• Experience in leading groups or teams preferred

Education Level

• High School Diploma/G.E.D. preferred, or equivalent

Benefits

• Eligible to participate in a variety of benefit programs
• Simple, competitive, and comprehensive benefits
• Competitive incentives
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• Global team

About the Company

• Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories.
• Caters to kids through millennials with assortments curated for specific lifestyle needs.
• Operates a family of brands, including Abercrombie brands and Hollister brands.
• Committed to offering products of enduring quality and exceptional comfort.
• Supports global customers on their journey to being and becoming who they are.
• Operates stores across North America, Europe, Asia, and the Middle East.
• Operates e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
• Growing to a $5+ billion family of brands, powered by purpose and the belief that all associates are leaders.

Equal Opportunity

• Abercrombie & Fitch Co. is an Equal Opportunity Employer.