About the Role
This role is for a people manager and role model who oversees direct reports and their book of business, identifying key problems and solutions for client issues. The manager mentors and develops multi-level account managers through best practices, regular coaching, and delegation, partnering with sales and services managers to drive cross-functional success.
Responsibilities
- Lead and mentor Account Managers in product knowledge, consultative up-selling, client messaging, strategic conversation, negotiation, and problem-solving.
- Set goals and provide performance feedback to team members, guiding them to address client challenges with data-backed recommendations.
- Develop and execute account strategies to maximize advertiser spend with Quantcast's managed service and platform offerings.
- Serve as client liaison for new product launches and advertising opportunities, ensuring client satisfaction and business growth.
- Recruit, evaluate, hire, and onboard top account management talent.
- Ensure direct reports' work quality exceeds expectations, establish growth strategies for key accounts, and triage client risks.
- Establish a clear development framework with career paths and tangible milestones for individuals.
- Identify top revenue opportunities, drive accountability for activation, and ensure proactive customer communication for retention.
- Influence cross-functional relationships between Sales and Customer Success teams.
Requirements
- Manage a local team of Corporate or Field Sales Account Managers with varying experience levels.
- Possess a solid understanding of the digital landscape, marketing principles, advertising and media strategy (brand and direct response), media concepts, and budget requirements.
- Ability to uncover client business issues, discuss industry and consumer trends, and translate them into effective advertiser strategies.
Skills
- Written communication
- Presentation skills
- Analytical skills
- Quantitative skills
- Verbal communication
- Organizational skills
- Interpersonal skills
- Managerial skills
Experience Level
- 6+ Years experience in advertising/marketing industry
Education Level
- College Degree
Salary/Compensations
- $144,200 - $167,600
Benefits
- Performance bonus
- Equity
- Comprehensive benefits package
About the Company
- Quantcast revolutionizes advertising technology with its AI-powered Demand Side Platform (DSP), connecting marketers with ideal audiences across the open internet.
- Since 2006, Quantcast has been an industry trailblazer, launching the first AI-powered measurement platform for publishers and the first AI-driven DSP.
- Its AI delivers measurable outcomes, providing clients with a competitive edge.
Equal Opportunity
- Quantcast is an Equal Opportunity Employer.
