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About the Role

The Medical Assistant I is an unlicensed health professional primarily responsible for assisting patients throughout routine visits and with health management. This role collaborates with other healthcare members to provide comprehensive, quality, and accessible healthcare services to patients under the supervision of a medical provider, RN, LVN, clinic operations manager, or clinic nurse manager, based on location.

Responsibilities

Works closely with medical providers to provide comprehensive health care to patients.
Prepares for patient visits in advance, ensuring all labs, diagnostics, and discharge summaries are ready.
Assists in clinical services including vital signs, EKG, immunizations, skin tests, vision and hearing tests, blood draws, and specimen collection/preparation.
Ensures complete, accurate, and timely documentation for all encounters, including vitals, health maintenance, records, screenings, vaccinations, medications, and questionnaires.
Operates various medical equipment such as electrocardiogram, audiometry, bilimeter, glucometer, spirometer, HbA1c meter, protime reader, pulse oximeter, and autoclave.
Injects, handles, or provides vaccines and medications after verification with RN or medical provider.
Administers vaccines and medications following the five rights of medication administration and barcode scanning compliance.
Adheres to vaccine funding sources (VFC, VFA, BAP, DPH) and protocols as applicable.
Measures and describes TB skin test reaction, and refers to RN/medical provider for interpretation.
Prepares exam rooms before and after each patient, including restocking and instrument sterilization, adhering to NEMS policy and OSHA guidelines.
Assists providers during physical examinations, treatments, and procedures as requested.
Assists with patient discharge, including reviewing visit summaries, completing medication/lab/radiology orders, providing patient education, and answering logistical questions.
Arranges for hospital admission or ER visit as required.
Makes appropriate referrals to other departments within the agency and to outside agencies.
Refers to a registered nurse or a medical provider for any telephone or drop-in triaging cases.
Assists patients with ambulation and transfers (e.g., wheelchair, stryker chair).
Completes forms required for different programs, such as authorization and referral forms.
Tracks and follows up on patients with continuing health care needs, including various health screenings (breast, cervical, colorectal cancer), glucose, and cholesterol.
Rotates to other clinic sites or medical departments as required based on operational needs.
Monitors and records refrigerator and freezer temperatures.
Assists with interpreter needs for patients.
Participates with achieving organizational goals, both clinical and CAHPS.
Reports incidents promptly and accurately, ensuring timely communication of relevant details.
Actively participates in all mandatory training sessions as required.
Reviews, responds, or forwards patient portal messages to ensure completion.
Performs other job duties as required by manager/supervisor.

Requirements

High school diploma or GED equivalent.
Medical Assistant certificate from an accredited school required.
Documentation and completion of 160 hours of externship or 1 year of work experience working as a Medical Assistant required.
Current documentation of Basic Life Support is required.
Nevada Only- Laboratory License required.
Must be able to fluently speak, read and write English.
Fluent in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish and other languages may be required depending on location.

Skills

Knowledge of medical terminology.
Type at least 35 w.p.m.
Knowledge of basic computer skills.
Proficient in computer usage Microsoft Office and EMR (EPIC is a plus).
Fluent in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish and other languages may be required depending on location.
Fluency in other languages are an asset.

Location

San Francisco, CA 94122

Work Type

FLSA Non-exempt position

Experience Level

1 year of work experience working as a Medical Assistant required

Education Level

High school diploma or GED equivalent.
Medical Assistant certificate from an accredited school required.
Current documentation of Basic Life Support is required.
Nevada Only- Laboratory License required.

Salary/Compensations

$37.00 - $37.00 Hourly