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About the Role

As Back of House Manager, you will own all activity happening in the BOH. This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory accuracy & efficiency per company standards. This is key role within the store’s leadership team, which reports to the store manager plus a dotted line to JD Canada BOH Manager (Support Office). Your experience making quick decisions, and the ability to pivot with ever changing business needs will be tested daily! The ideal candidate will have a high sense of urgency, be self driven; motivated, have a keen eye for detail and accuracy.

Responsibilities

Lead day-to-day operations of the stockroom (BOH).
Ensure accurate labeling, logical placement, and maintain general order and cleanliness of the BOH.
Manage daily e-commerce fulfillment, including picking, packing, and shipping orders.
Communicate daily with customer service, support office leaders, and other stores via Slack, email, or other channels.
Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal inventory levels and sales.
Oversee store supplies, ensuring the retail store has everything needed for daily/weekly operation.
Lead by example, providing a positive and inclusive work environment for the team.
Encourage and foster personal progression throughout the staff team.
Understand and adhere to company guidelines, policies, and procedures as part of the management team.
Assist with onboarding and training new team members.
Maintain awareness of all product knowledge, current, and upcoming product trends.

Requirements

3+ years stockroom and/or distribution center experience
2+ years people management experience
Excellent verbal and written communication skills
Strong attention to detail and task-oriented
High sense of urgency, proactive, and organized
Full-time availability, including early mornings, late nights, weekends, and holidays
Proven experience supervising, training, and developing team members
Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
High level of ethics, values, integrity, and trust
Openness to feedback and willingness to develop
Inspirational and dynamic leadership with a drive to exceed results

Skills

Verbal communication
Written communication
Attention to detail
Task oriented
Proactive
Organized
Supervising
Training
Developing team members
Cognitive skills
Mathematical skills
Problem analysis
Decision making
Financial analysis
Leadership
Streetwear and sneaker culture knowledge
G-Suite
Gmail
Google Docs
Google Sheets
Jesta POS
Shopify
Slack platform

Location

Masonville, ON

Work Type

On-site
Full-time
Permanent

Experience Level

3+ years stockroom and/or distribution center experience
2+ years people management experience

Salary/Compensations

$45,000 - $50,000

About the Company

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.
Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands.
With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture.
JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market.
Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.