Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Service Bartender supports Restaurant Dining Rooms and Bar operations by preparing high-quality beverages for servers and guests. This role involves both back-of-house drink preparation and guest-facing service, providing direct beverage service and hospitality. The ideal candidate possesses a strong background in preparing and serving alcoholic and non-alcoholic beverages, attention to detail, excellent communication skills, and thrives in a fast-paced, team environment, consistently creating great experiences for guests and colleagues.

Responsibilities

Deliver and maintain guest service quality standards
Demonstrate courtesy, commitment, and professionalism
Maintain a positive attitude and provide friendly, professional, and enthusiastic service
Prepare and present high-quality beverages according to standards, maintaining hygiene
Ensure drinks follow recipes and track all wastages and spills accurately
Adhere to Smart Serve and AGCO regulations
Adhere to company grooming and uniform standards, maintaining professionalism
Master drink menu knowledge and promotions to provide expert recommendations
Oversee and train F&B General Helper in service excellence standards
Cover breaks for assigned bartenders
Uphold and demonstrate F&B Department safety rules and standards
Attend staff meetings and training to advance knowledge of menu, specials, new products, and guest service procedures
Organize, operate, and control the bar for timely service and quality product delivery
Manage bar setup, including cleaning, stocking, and opening/closing procedures
Maintain a clean and neat bar area, including dish removal, sweeping, and mopping
Clean and maintain all bar equipment, including ice wells and machines
Use all equipment safely and for its intended purpose
Record sales and process payments
Assume responsibility for cash shortages as per policy and collective agreement
Order and control bar stock according to par levels
Conduct inventory and complete assigned checklists
Receive and record food and beverage merchandise
Process all products for delivery through the POS system
Dismantle, clean, close, lock the bar, and secure product at shift end
Complete all required paperwork and reporting, including shift inventory
Report all voids and spillages to Supervisor
Perform other assigned duties
Foster teamwork by collaborating with co-workers and assisting with duties to maintain a high standard of guest experience
Advise Supervisor of occurrences compromising customer relations
Advise Supervisor of occurrences impeding operational efficiency
Report special occurrences or discrepancies to Manager and/or Supervisor
Identify and recommend service or operational performance improvements to Manager and/or Supervisor

Requirements

Excellent interpersonal skills and a team player attitude
Positive and personable attitude with proven excellent guest service
Minimum 2 years experience in full-service bars and restaurants
Minimum 1 year experience in a bartending role
Previous experience handling cash and POS system
Basic math, wine, and liquor knowledge
Obtain and maintain Food Handlers Certification
Obtain and maintain Smart Serve Certification
Obtain and maintain AGCO gaming license, as required

Skills

Beverage preparation and service (alcoholic and non-alcoholic)
Attention to detail
Communication skills
Ability to thrive in a fast-paced, team environment
Interpersonal skills
Teamwork
Positive and personable attitude
Guest service
Cash handling
POS system operation
Basic math
Wine and liquor knowledge
Bartending

Work Type

Flexible schedule
Non-traditional work hours (holidays, evenings, overnights, weekends)

Experience Level

Minimum 2 years experience in full-service bars and restaurants
Minimum 1 year experience in a bartending role

Education Level

Bartending or mixology course (asset)
Food Handlers Certification
Smart Serve Certification
AGCO gaming license (as required)

Salary/Compensations

CAD $19.71 per hour